Bill Jacobs BMW

Harry was awesome to work with. Both him and the sales manager Kelly made the process easy and stress free for me. Harry was patient, helpful and knowledgeable with me throughout th Both him and the sales manager Kelly made the process easy and stress free for me. Harry was patient, helpful and knowledgeable with me throughout the process. He answered all my questions and made sure any concerns I had were taken care of before I left. Kelly also went above and beyond making sure I was taken care of. I would highly recommend this dealership for anyone looking for a seamless experience when buying a car! More

Alex Flinn is my go to service advisor. I can trust his advice and any recommendations. I can trust his advice and any recommendations. More

I had an excellent experience working with Kevin at Bill Jacobs BMW. He was quick to respond to all our questions and helped us choose a color combination that we absolutely love. What stood out most was hi Jacobs BMW. He was quick to respond to all our questions and helped us choose a color combination that we absolutely love. What stood out most was his respectful and low-pressure approach—he gave us the space and time we needed to make a well-informed decision. The entire process was smooth, professional, and enjoyable. Highly recommend working with Kevin! More

Alex Flinn is amongst the best service advisors I’ve worked with. A lot of my friends have worked with Alex, and have had great service. worked with. A lot of my friends have worked with Alex, and have had great service. More

I have high a high rating for Alex Flinn my service rep. Through the entire process Alex was informative, honest, and understanding. This Dealership is highly recommended. Through the entire process Alex was informative, honest, and understanding. This Dealership is highly recommended. More

I just purchased an X3 at Bill Jacobs BMW. My first service visit with Alex Flinn was enjoyable. I really like the perks and customer service from the service team. My first service visit with Alex Flinn was enjoyable. I really like the perks and customer service from the service team. More

I recently purchased an X5 from Bill Jacobs BMW. I appreciated the communication and helpfulness from Harry and Kelly around the purchase and transfer of ownership. They also do a very good job of I appreciated the communication and helpfulness from Harry and Kelly around the purchase and transfer of ownership. They also do a very good job of acquainting you to your new vehicle. It was a very positive experience. More

I couldn’t be more happier with the service from Alex Flinn. He was so helpful, kind, and had a genuine demeanor. Flinn. He was so helpful, kind, and had a genuine demeanor. More

Unbelievably bad customer service from a BMW dealership. David did everything for the deal to fall through even though the price was agreed on including initially refusing to move the car indoors even thoug David did everything for the deal to fall through even though the price was agreed on including initially refusing to move the car indoors even though it was raining. They eventually refused to process the EV tax credit in the IRS website and told me to give them a couple of days to click a box. I picked up the same car down the street at Old Orchard Nissan 2 hours later. If you don't want to sell the car, then don't waste my time! More

Unbelievably bad customer service from a BMW dealership. David did everything for the deal to fall through even though the price was agreed on including initially refusing to move the car indoors even tho David did everything for the deal to fall through even though the price was agreed on including initially refusing to move the car indoors even though it was raining. They eventually refused to process the EV tax credit in the IRS website and told me to give them a couple of days to click a box. I picked up the same car down the street at Old Orchard Nissan 2 hours later. If you don't want to sell the car, then don't waste my time! More