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Bill Jacobs BMW
Naperville, IL
2,642 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,644 reviews
Helpful August 20, 2023
Outstanding service done today. Came in last minute on a Saturday without an appointment with a flat tire and Jacob Murrar took care of it for me. Saved the day. Came in last minute on a Saturday without an appointment with a flat tire and Jacob Murrar took care of it for me. Saved the day. More
by gazi3001
Employees Worked With
Jacob Murrar
August 20, 2023
Bill and Russ helped me with the new lease and both of them were simply "AWESOME". I would strongly recommend these two gentlemen. them were simply "AWESOME". I would strongly recommend these two gentlemen. More
by ali mahmood
August 19, 2023
My advisor Jacob Murrar got me in and out for my maintenance. Much appreciated like always. I love his honesty and he has a customer for life now. Thank you for taking care of maintenance in a timel maintenance. Much appreciated like always. I love his honesty and he has a customer for life now. Thank you for taking care of maintenance in a timely fashion. More
by laura jaicomo
Employees Worked With
JACOB MURRAR
August 19, 2023
I purchased my vehicle here 3 years ago and have had all of my maintenance work done here as well. The team here at Bill Jacobs always provides excellent service and Jacob Murrar, my service advisor, has of my maintenance work done here as well. The team here at Bill Jacobs always provides excellent service and Jacob Murrar, my service advisor, has been at the center of that experience for the past year. He always stays in touch and gives me the information I need in a timely manner. Even during some stressful visits, his assistance helped calm my nerves and minimized any inconveniences. There isn't anywhere else I would trust with my BMW. More
by Mike Mcfadden
Employees Worked With
Jacob Murrar
August 19, 2023
Brought my car in this morning for a quick top off. Jacob Murrar recognized me in the drive after we spoke for a while I had him inspect my car. He told me everything was great took it upon himself to Jacob Murrar recognized me in the drive after we spoke for a while I had him inspect my car. He told me everything was great took it upon himself to take it to the back and wash it for me. Also great service all around. Thank you so much. More
by Omarja
Employees Worked With
Jacob Murrar
August 19, 2023
Brendon did a great job of getting me in quickly and took care of everything from start to finish! I highly recommend using him for all your BMW needs! took care of everything from start to finish! I highly recommend using him for all your BMW needs! More
by Makskolodiyy
Employees Worked With
Brendon Chervinko
August 19, 2023
Donnie at BMW went above and beyond to assist me with my car. He’s very professional and got my car repaired as quickly as possible He kept great communication every step of the way. car. He’s very professional and got my car repaired as quickly as possible He kept great communication every step of the way. More
by Frank
Employees Worked With
Donnie
