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Bill Jacobs BMW
Naperville, IL
2,754 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,754 reviews
October 05, 2023
My wife and I have had the pleasure of working with the Bill Jacobs BMW team and our wonderful advocate/salesperson, Khalil twice within the last 2 years! We could not have asked for a better person to pur Bill Jacobs BMW team and our wonderful advocate/salesperson, Khalil twice within the last 2 years! We could not have asked for a better person to purchase our beautiful custom cars from. Khalil has always gone above and beyond to help us in anyway we could ask. The thing we loved about him the most was that he was never "pushy" about buying a car and was always advocating for us. Most importantly, Khalil can be considered a friend of ours and we are so happy to do business with him and his wonderful team! More
by ayoshah723
Employees Worked With
Helpful October 04, 2023
Bill Jacobs BMW is such a great dealership with even better people! Very clean, updated, and they had more vehicles on the lot and in transit that any other Chicagoland BMW better people! Very clean, updated, and they had more vehicles on the lot and in transit that any other Chicagoland BMW More
by gwendolynorr88
October 03, 2023
Ordered a BMW i4 with Giovonna and the whole process was awesome. Great communication, low pressure. Very happy with my new car, help with settings, and how easy they made it. awesome. Great communication, low pressure. Very happy with my new car, help with settings, and how easy they made it. More
by whitnk
Employees Worked With
October 03, 2023
I had been reluctant to purchase a new vehicle because my past experiences at other dealerships were less than satisfactory. But at Bill Jacobs every employee I interacted was an absolute pleasure to deal wi past experiences at other dealerships were less than satisfactory. But at Bill Jacobs every employee I interacted was an absolute pleasure to deal with. They made the entire process easy and enjoyable. I highly recommend them. More
by Msandrew251
Employees Worked With
October 02, 2023
My Advisor Russ Millard was extremely helpful throughtout the whole process. Amazing service Bill Jacobs! the whole process. Amazing service Bill Jacobs! More
by sumair.qureshi
September 30, 2023
Brendon Chervinko helped me diagnose issues I was having with my car and determine a cost effective plan to help get my car in great shape. with my car and determine a cost effective plan to help get my car in great shape. More
by only1schu
Employees Worked With
Brendon Chervinko
