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Bill Jacobs BMW
Naperville, IL
3,230 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,230 reviews
June 22, 2024
Michael Fontana was exceptional! He helped us custom order our vehicle and kept us informed throughout the entire process. Wonderful experience from start to finish. We will be back He helped us custom order our vehicle and kept us informed throughout the entire process. Wonderful experience from start to finish. We will be back when we're ready for our next vehicle. Highly recommend! More
by nataliedrogos
Employees Worked With
June 21, 2024
This is the fifth vehicle I have purchased from Bill Jacobs BMW Naperville and the experience keeps getting better and better. Kudos to Harry Gianos and his team for making the purchase a fast and smoot Jacobs BMW Naperville and the experience keeps getting better and better. Kudos to Harry Gianos and his team for making the purchase a fast and smooth transaction. It won’t be too long before I’ll be going in for number six!! More
by kenuke
Employees Worked With
Other Employees :
Giselle Rico
June 18, 2024
Bob Earnest was terrific in responding to our questions as well as going above and beyond in educating us to the BMW 330 e drive. as well as going above and beyond in educating us to the BMW 330 e drive. More
by scongaust
Employees Worked With
June 18, 2024
Purchased a M3 last year and have been pleasantly surprised with how good the service department is. Many other dealerships are not as customer oriented as this one. Alex Flinn especially has been a surprised with how good the service department is. Many other dealerships are not as customer oriented as this one. Alex Flinn especially has been a big part of great experience. More
by Matthew
Employees Worked With
Alex Flinn
June 14, 2024
I had an oil service done in less than 45min. Alex Flinn and the shop foreman were very thorough with the inspection. Appreciate the car wash at the end. Really good service at Bill Jacobs. Alex Flinn and the shop foreman were very thorough with the inspection. Appreciate the car wash at the end. Really good service at Bill Jacobs. More
by Shilpa
Employees Worked With
Alex Flinn
June 13, 2024
First purchase from Bill Jacobs. Excellent experience, and Jose was very attentive and listened to what I wanted to do. No hesitation in recommending it to others Excellent experience, and Jose was very attentive and listened to what I wanted to do. No hesitation in recommending it to others More
by nickharling
June 12, 2024
Thanks for everything! ! You were also a pleasure to work with. Pete and Debbie Snikeris ! You were also a pleasure to work with. Pete and Debbie Snikeris More
by debrasnikeris
Employees Worked With
