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Bill Jacobs BMW
Naperville, IL
3,221 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,221 reviews
May 07, 2024
This is my third time making it in for service. Nearing the end of my lease and looking forward to getting another. Alex Flinn especially has been helpful throughout the service experience. Nearing the end of my lease and looking forward to getting another. Alex Flinn especially has been helpful throughout the service experience. More
by Chris
Employees Worked With
Alex Flinn
May 04, 2024
Big thank you to Mike Collins for your expertise and much appreciated advice on my X5M. appreciated advice on my X5M. More
by Gbaawroble
May 04, 2024
It's a long drive but I appreciate and trust Mike Collins in the Service Department so I don't mind making the trip. When shopping for another vehicle this was the 1st place I looked because of Mike. in the Service Department so I don't mind making the trip. When shopping for another vehicle this was the 1st place I looked because of Mike. More
by fbs
May 03, 2024
Bill and Preston have been doing excellent work to make my purchase experience easy and swift. Very knowledgeable about what they are selling and good people to work with. my purchase experience easy and swift. Very knowledgeable about what they are selling and good people to work with. More
by yli
May 03, 2024
This is one of the nicest Dealerships. They have tons of cars to choose from and the service is fantastic. Alex Flinn in service has been our advisor for many years and treats his customer They have tons of cars to choose from and the service is fantastic. Alex Flinn in service has been our advisor for many years and treats his customers with care. We would recommend all of our friends to join the Bill Jacobs Group. More
by Therese
Employees Worked With
Alex Flinn
May 02, 2024
Wow, what an incredible Dealership to service at. Very easy to make an appointment and get a courtesy car. Alex Flinn my Advisor was also very good and made the visit effortless. Very easy to make an appointment and get a courtesy car. Alex Flinn my Advisor was also very good and made the visit effortless. More
by Raj
Employees Worked With
Alex Flinn
May 01, 2024
I've been going to this dealership for the better part of two decades and they are fantastic. In particular, their service department is top notch, they always take care of me, specifically Mike Collins. two decades and they are fantastic. In particular, their service department is top notch, they always take care of me, specifically Mike Collins. More
by JohnF
Employees Worked With
Mike Collins
