
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Alex Flinn has been a big part of why we chose BMW over other brands. He truly does care about his customers and wants to assure them a happy experience. other brands. He truly does care about his customers and wants to assure them a happy experience. More
They were wonderful to work with! I sent an inquiry via email after hours and received a phone call first thing in the morning from Preston O’Sadnick. I gave him my wish list he sent I sent an inquiry via email after hours and received a phone call first thing in the morning from Preston O’Sadnick. I gave him my wish list he sent over options with what I was looking for, did financing stuff over the phone which was very fair and seamless. Communication was great and customer service was excellent! Would recommend this dealership to anyone and would definitely do business with them again. We drove over four hours away to do business with them over our local BMW dealer if that tells you anything. Five out of five for sure! More
The first steps into the facility i was created with smiles and a clean facility. Russ Millard my advisor was helpful and very informative. He was even busy and informed me how my time was more importa smiles and a clean facility. Russ Millard my advisor was helpful and very informative. He was even busy and informed me how my time was more important than his . Michael Fontana stepped in to assist swell. What team. I would refer my family and friends to Russ and Michael. More
Overall, this was the best experience. Alex Flinn was great at following up and even added any coupons that were available. I really love the service here. Alex Flinn was great at following up and even added any coupons that were available. I really love the service here. More
Great all around service from Alex Flinn. He made sure to have my vehicle ready for pick up, and did not keep me waiting. I would recommend Alex for your service. Thank you. He made sure to have my vehicle ready for pick up, and did not keep me waiting. I would recommend Alex for your service. Thank you. More
Great experience! My first BMW purchase (X5) and the whole process was wonderful! Giovonna was helpful from the time we placed our order to its arrival at Bill Jacobs! My first BMW purchase (X5) and the whole process was wonderful! Giovonna was helpful from the time we placed our order to its arrival at Bill Jacobs! Very impressed and love our new car! More
My 5-series recently was towed into Bill Jacobs BMW. Alex was kind enough to lend me a loaner car while the diagnosis was being performed. The repair cost wasn’t too expensive thankfully. I really liked Alex was kind enough to lend me a loaner car while the diagnosis was being performed. The repair cost wasn’t too expensive thankfully. I really liked how they operate and help the customer. More
My visit to Bill Jacobs was a great one. I was greeted by JJ who talked me through the 230i. He introduced me to Maggie my sales person. Maggie was wonderful to work with. No games and gave I was greeted by JJ who talked me through the 230i. He introduced me to Maggie my sales person. Maggie was wonderful to work with. No games and gave me a very fair price. She gave me frequent updates on the car I ordered. Maggie is the best, very personable, knowledgeable and gave excellent customer service. When the car was ready to be picked up I was in and out in under an hour. I had the very best car buying experience at Bill Jacobs. This is my 7th car I’ve bought from them. Get over there and see Maggie!! More