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Bill Jacobs BMW
Naperville, IL
3,260 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,260 reviews
April 30, 2024
I waited at the dealership while my oil change was getting done. The service person Alex Flinn was very knowledgeable and made sure to let me know what items needed repair. I will definitely be back t getting done. The service person Alex Flinn was very knowledgeable and made sure to let me know what items needed repair. I will definitely be back to schedule for repairs. More
by Christopher
Employees Worked With
Alex Flinn
April 30, 2024
Great service as always, advisor met me in the drive took care of all my needs. Got me back on the road within one hour. Much appreciated by Jacob Murrar. Thank you so much. care of all my needs. Got me back on the road within one hour. Much appreciated by Jacob Murrar. Thank you so much. More
by Mike Mcfadden
Employees Worked With
Jacob Murrar
April 30, 2024
Have had my M4 maintenance completed here since new. Micheal Collins has been our service advisor for the longest time and he is TOP NOTCH! He’ll go out of his way to help with getting our car service d Micheal Collins has been our service advisor for the longest time and he is TOP NOTCH! He’ll go out of his way to help with getting our car service done quickly and properly. Won’t take my car anywhere else for service! More
by Grubeda7
Employees Worked With
Michael Collins
April 30, 2024
Mike Collins 10/10 recommend! !! We're beyond happy to deal with Mike. If you need anything from oil change, questions or anything else Mike Collins is the best person to ask f !! We're beyond happy to deal with Mike. If you need anything from oil change, questions or anything else Mike Collins is the best person to ask for. He has a knowledge, experience and he's super fast with answers. Mike thank you so much for your amazing service! More
by cro80
April 30, 2024
Mike Collins was great as always. He is very friendly and helpful and definitely knows what he's talking about. Always keeps me updated on repairs so I don't even have to call to find He is very friendly and helpful and definitely knows what he's talking about. Always keeps me updated on repairs so I don't even have to call to find out. He's great More
by m3enthused
April 30, 2024
I worked with Jose Vargas and had a great experience. He was knowledgeable, patient and got me a great deal on my first BMW! The dealership was well organized and I never felt any pressure to buy. He was knowledgeable, patient and got me a great deal on my first BMW! The dealership was well organized and I never felt any pressure to buy. More
by Amy B
Employees Worked With
April 29, 2024
My first service experience was amazing. Alex Flinn walked me through the service department and showed me where everything is. He was extremely helpful and now I know exactly how BMW servic Alex Flinn walked me through the service department and showed me where everything is. He was extremely helpful and now I know exactly how BMW service operates. More
by Vincent
Employees Worked With
Alex Flinn
April 28, 2024
Brendon was a fantastic service advisor and handled all my needs in a clear manor. He was very knowledgeable and explained all the services well to make me feel confident. Thank you so much Brendon! my needs in a clear manor. He was very knowledgeable and explained all the services well to make me feel confident. Thank you so much Brendon! More
by cgrazian
