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Bill Jacobs BMW
Naperville, IL
3,222 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,222 reviews
April 02, 2024
Outstanding service from Jeff Hulsebus and the service manager! They went out of their way and above and beyond to get my BMW back on the road quickly! My wife and I had planned a much need road trip to F manager! They went out of their way and above and beyond to get my BMW back on the road quickly! My wife and I had planned a much need road trip to Florida, however a much needed part was not available and would have messed up our plans. Their efforts, courtesy and generosity was amazing! Thank you so much! More
by santoalbanese
Employees Worked With
Jeff Hulsebus
April 02, 2024
Amazing experience working with Russ to purchase my new BWM and with JJ in showing me the ins and outs. I highly recommend this dealership as well as working with Russ and JJ BWM and with JJ in showing me the ins and outs. I highly recommend this dealership as well as working with Russ and JJ More
by Brian
April 01, 2024
We worked with Harry Gianos and he was absolutely terrific! Super attentive to our needs. Made us feel right at home. Highly recommend!! First time buyers of a BMW. Will definitely be back! terrific! Super attentive to our needs. Made us feel right at home. Highly recommend!! First time buyers of a BMW. Will definitely be back! More
by christopherjp
Employees Worked With
April 01, 2024
Alex Flinn impressed me with the level of care and customer service. Most places try to sell you services that are really not needed. Alex was genuinely honest and doing right by the customer. customer service. Most places try to sell you services that are really not needed. Alex was genuinely honest and doing right by the customer. More
by Angela
Employees Worked With
Alex Flinn
March 31, 2024
Husain made the entire process smooth and comfortable. This is by far the best experience I have ever had at a dealership. This is by far the best experience I have ever had at a dealership. More
by kylejo
