
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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A dealer that still delivers the BMW service one expects out of the brand. I decided to buy a used i3 online (our 2nd one) and ince delivered it wasn't as advertised. I took it to another BMW dealer and out of the brand. I decided to buy a used i3 online (our 2nd one) and ince delivered it wasn't as advertised. I took it to another BMW dealer and asked them to look it over and to do a battery degradation test. I received a call from the advisor saying there is no such thing as a battery degradation test and instead he tried to sell me breaks. After multiple attempts trying to explain what service I need, I decided to just take the car. I called Bill Jacobs and scheduled an appointment to look at the car and see if they can do a degradation test. I was taken care of by Brendon whom right the way noted that the car can have the test done, and that it's also due for multiple services which the other dealer did not even note. He kept me updated on the work and explained all my questions without any discrepancy or lack of knowledge. Absolutely fantastic service, will go back with my next BMWs. More
Jose our client advisor was amazing and took his time with us. I would give him 100 stars if I could. I highly recommend him!!! with us. I would give him 100 stars if I could. I highly recommend him!!! More
I have purchased at least 10 BMWs at Bill Jacobs was one of my best experiences purchasing my new X5. The entire team was fantastic to work with. I’d give them 10 stars if I could.Kwaku Who was my sales per of my best experiences purchasing my new X5. The entire team was fantastic to work with. I’d give them 10 stars if I could.Kwaku Who was my sales person is very knowledgeable and was super super easy to work with. Not pushing at all. Felt like I was buying a car off a friend. Keep it up Bill Jacobs Bmw. More
Oil service plan for $225 for 3yrs of oil plan is great. Jacob Murrar offered this plan it it paid off. Thank for your recommendation. Much appreciated. Jacob Murrar offered this plan it it paid off. Thank for your recommendation. Much appreciated. More
I had an exceptional experience at Bill Jacobs BMW. Maggie Bernard served as my client advisor, and she was truly outstanding. I was impressed by Maggie's extensive knowledge of the product, which is q Maggie Bernard served as my client advisor, and she was truly outstanding. I was impressed by Maggie's extensive knowledge of the product, which is quite refreshing in today's world. The entire process was smooth and efficient, resulting in an overwhelmingly positive experience. I highly recommend this dealership, and specifically recommend working with Maggie Bernard. Thanks, John Hill More
We worked with Harry as our client advisor and had an excellent experience. He patiently answered our questions during our first visit and spent considerable time explaining the various features of the c excellent experience. He patiently answered our questions during our first visit and spent considerable time explaining the various features of the car we were considering. This was despite of us telling him that we are in the process of narrowing down our options and not close to making a decision. It took us a few weeks to pull the trigger. Harry kept in touch during that time and we never got the feeling of being rushed. The price that we ultimately agreed upon was very fair and actually slightly below what I was expecting. There were no unnecessary markups or mandatory dealer add-ons. The car that we built and received was exactly what we wanted. Overall, strongly recommend Harry and Bill Jacobs BMW for your next car. More