
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Bill Jacobs BMW has always taken great care of me. My Sales Associate Bill Earnest always exceeds my expectations and my Service Specialist Alex Flinn always handles my service needs quickly. My Sales Associate Bill Earnest always exceeds my expectations and my Service Specialist Alex Flinn always handles my service needs quickly. More
We purchased a X3 from Maggie Bernard. She did an outstanding job. Very caring, knowledgeable. Strives to please the customer. We would recommend her to help anyone. She was very organized She did an outstanding job. Very caring, knowledgeable. Strives to please the customer. We would recommend her to help anyone. She was very organized and went out of her way to help. The dealership Also did a great job of prep the vehicle And explaining the features of the vehicle. More
From initial contact to finalizing our purchase, our experience with Bill Jacobs was thoroughly positive. The team's approach was friendly and welcoming, standing out pleasantly from our visits to other experience with Bill Jacobs was thoroughly positive. The team's approach was friendly and welcoming, standing out pleasantly from our visits to other dealerships where we felt more pressure. The entire process was marked by their transparent and thorough communication, which we greatly appreciated. Additionally, the well-maintained facility added to the overall seamless and enjoyable experience. It was a pleasure working with them. We would recommend to others and go back again. More
I highly recommend my advisor, Brendon, for any of your service needs. He is professional, kind, and trustworthy. What made me so comfortable is his past history of working as a BMW mechanic for over 12 ye service needs. He is professional, kind, and trustworthy. What made me so comfortable is his past history of working as a BMW mechanic for over 12 years. He is extremely knowledgeable and I was very satisfied with my experience. More
Thank you for the great experience on my first visit! I will continue bringing my vehicle here over the dealer closer to home. Shout out to Brendan for making my experience so great! I will continue bringing my vehicle here over the dealer closer to home. Shout out to Brendan for making my experience so great! More
I was recommended to go to Shawn and I was very pleased that I did! He was patient and answered all of my questions. Took the time to show me the car. Definitely would recommend using Shawn again! that I did! He was patient and answered all of my questions. Took the time to show me the car. Definitely would recommend using Shawn again! More
This is the second time in just a little over 3 years that my family and I purchased multiple cars from Bill Jacobs BMW. I again could not have been more pleased with the level of detail and service tha that my family and I purchased multiple cars from Bill Jacobs BMW. I again could not have been more pleased with the level of detail and service that was given to our order. Harry Gianos and Mike Alder were instrumental in taking care of everything from ordering, delivering at an exact time and going over all the details. I must also give a complete and utter respect to the fact that all pricing was transparent from the moment we spoke to order the cars. There were no changes or hidden fees that we had not discussed. Along with Mike Alder and Harry Gianos, Marlene from leasing made my lease return a breeze. As well as April from financing had all my paperwork ready to sign and finished everything in an extremely short time. Mike Alder, Harry Gianos, Marlene and April made my shopping experience very smooth and comfortable. This team and the service provided has definitely made me a loyal customer for life. This is what the car buying process should look like at all car dealerships! Thank you Mike, Harry, Marlene, April, and the entire Bill Jacobs BMW team! More
I promise no one that Bill Jacobs knows every piece of technology like Khalil . Kid knew everything. technology like Khalil . Kid knew everything. More
Harry Gianos helped me order/purchase my M3. I wanted a specific color combination and a manual transmission, and he helped me get everything I wanted! I'd definitely buy from him and the Bill J I wanted a specific color combination and a manual transmission, and he helped me get everything I wanted! I'd definitely buy from him and the Bill Jacobs again. Told me everything I needed to know and didn't hide anything from me. Thanks Harry! The overall buying experience was amazing as well. When my car was brought in, they let me get accustomed to it on my own time while the paperwork was prepped. The BMW Genius (Jonathan Mathew) was great as well - very knowledgeable. They easily get a 5 out of 5 from me. More
Bill Earnest at Bill Jacobs BMW provided me & my wife with full and friendly sales and customer service. We’ve never had such a great experience in our many years of purchasing vehicles. Bill gave us t with full and friendly sales and customer service. We’ve never had such a great experience in our many years of purchasing vehicles. Bill gave us the outstanding Bill Jacobs BMW experience and hospitality even though I was purchasing a relatively modest used car. Can’t say enough positive things about the entire team there! More