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Bill Utter Ford
Denton, TX
4,272 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,272 reviews
December 27, 2021
I arrived almost on hour early for my appointment and my service rep was great! He got me in early, was very polite and courteous, and went over some options I had available. Very pleased with my experien service rep was great! He got me in early, was very polite and courteous, and went over some options I had available. Very pleased with my experience today! More
by angie
Employees Worked With
Not sure
December 26, 2021
Prompt and courteous service. Clean waiting room with friendly staff. I called to schedule an appointment and was met by the attendant from the call when I arrived. friendly staff. I called to schedule an appointment and was met by the attendant from the call when I arrived. More
by TIMSWORKN
Verified CustomerEmployees Worked With
Kyle White
December 24, 2021
Courteous, great customer service. On time completion. Excellent waiting room. Exceeded my expectations. Thank you Bill Utter service department! Excellent waiting room. Exceeded my expectations. Thank you Bill Utter service department! More
by DPTHETFORD
Employees Worked With
Colton Spanos , Sharon Moreno
December 23, 2021
Good experience purchasing from Bill Utter. All problems seen were from Ford. Disappointing that during the purchase, I had no one to talk to driectly from manufacturer. The emails & updates received from F seen were from Ford. Disappointing that during the purchase, I had no one to talk to driectly from manufacturer. The emails & updates received from Ford were worthless. More
by TBRAZINA
Employees Worked With
Other Employees :
Ed Sanchez
December 21, 2021
Yes,Very pleased with the service performed to my pickup Yes, Very pleased with the service performed to my pickup F-150 today, service advisor Alex Celis listened to my problem and he provided the right so Yes, Very pleased with the service performed to my pickup F-150 today, service advisor Alex Celis listened to my problem and he provided the right solution to fix it, right on time and my truck was delivered on time and as expected. Congratulations to Alex Celis for his great service attitude, definitely highly recommended ! More
by GUILLERMO_P
Employees Worked With
Alex Celis
December 21, 2021
We ordered a Ford Bronco. In a world where many dealerships are adding large "market adjustments" for vehicles, Bill Utter Ford stuck to their word and we paid MSRP. So many dealerships are taking dealerships are adding large "market adjustments" for vehicles, Bill Utter Ford stuck to their word and we paid MSRP. So many dealerships are taking advantage of people during this time of supply chain issues and shortages. It is very nice to work with honest people that keep their work. Our salesman, Dave Underwood, was great. Thanks! More
by DUSTINLYON
