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Bill Utter Ford
Denton, TX
4,287 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,287 reviews
Verified Customer
October 21, 2021
Very good experience! Got work done in a good time and truck looks and performs great! truck looks and performs great! More
by MH
Employees Worked With
Other Employees :
Justin Custis
October 20, 2021
Phil Tysinger is the best person. He is so helpful and friendly. Patient and kind. friendly. Patient and kind. More
by veronicagomez
October 20, 2021
Great Job, Everything was Super Easy!!! Thanks Greg!!I Great Job, Everything was Super Easy!!! Thanks Greg!! I Will be Back soon for my Service Updates Great Job, Everything was Super Easy!!! Thanks Greg!! I Will be Back soon for my Service Updates More
by MICHAEL.N
Employees Worked With
October 19, 2021
Always use same service provider and he takes excellent care of our vehicle and us care of our vehicle and us More
by READING2ENJOY
Employees Worked With
October 19, 2021
First of all, let me say that Alex is an outstanding asset to Bill Utter Ford. His customer service skills are second to none. I also want to say that Bill Utter usually does an exceptional job in ter asset to Bill Utter Ford. His customer service skills are second to none. I also want to say that Bill Utter usually does an exceptional job in terms of paying attention to the little things as well as the going above and beyond to take care of my vehicle as well as my wife's. I well say, however that the service department did fall a little short of my expectations this last visit (thus the four star rating). Bill Utter is the only service guys I trust to take care of my vehicle and that is why on this last visit I was a little disappointed. I was not only going to do a tire rotation on this last visit but also get my brake pads replaced as well. While this was about to take place, Alex came in and said that they could not locate the tool that takes off the security lock nut. I told Alex that it was in the glove compartment and he told me that they looked in the glove compartment as well as the middle console and could not find it. Bill Utter's service staff would have been the only ones that would have used this tool for I have not had to change a tire myself nor have anyone else do it. Unfortunately, I was unable to get my brake pads changed nor have my tires rotated that day. I ended up having to buy a whole new set that day which set me back around $50. I recently picked up a nail in my tire about a week ago and the repair would have been free but Discount Tire charged me $20 to have to break the locking nuts off my tires and put the ones I bought back on. No big deal, just wish whoever worked on my pick up would have put the tool back, it would have saved me $70 and would have provided Bill Utter with more business. More
by mudhoneyman
Employees Worked With
Alex Celis
