Back

Bill Utter Ford

Denton, TX

4.9
4,292 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
Contact Dealership

4901 S Interstate 35 E

Denton, TX

76210

Directions

By Type

Showing 4,292 reviews

August 24, 2021

Then service was great, but my air conditioner still is not doing well even after a new compressor was installed. Will probably have to bring it in again. More

by SPRINGTOWN5328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2021

From the beginning I was greeted the advocate person the person that took the car to the back and came back returning the car was very professional I was asked if I needed anything if I had any questions th More

by Batwoman1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Rubio / the boy that took my truck to the back and brought my truck to the front
Aug 23, 2021 -

Batwoman1! responded

I just came for the first time for an oil change was traveling through and noticed I needed a oil change very friendly workers from arrival time time to leaving time I had my truck done in no time fast service great Mechanics

August 23, 2021

I brought my car in to get an oil change. Everyone in the service department was polite and efficient to me. They made my experience a pleasure. More

by Mrs M
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2021

Love the level of customer service you receive here!!!! Kyle Stevens, Perry Eggelston and Danny Morris always go above and beyond!!! Will always buy from Bill Utter! More

by GARRETT_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Swift, Kyle White, Christina Flook, Jan Slayton, Sharon Moreno
August 21, 2021

I purchased a used vehicle that I took to my mechanic to look it over. They gave me a list of concerns that I presented to the dealership. They handled all my concerns happily! More

by wood.sherri3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Schmitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toronto Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Millan
August 20, 2021

The service manager Mike, did not proactively go out of his way to earn the trust of the customer, a customer he knew from a previous dealership. He told us he would look at getting us an additional cost r More

by SO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Morris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Richardson
August 20, 2021

Painless experience. Phil was a great salesman to deal with. Very quick in the finance department and very respectful of my time. Thank you guys! More

by TIMROMERO3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Tysinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lewis
August 19, 2021

Best service experience I've ever had here in the DFW area. Service Advisor Greg was outstanding. Friendly employees. Love the glass windows in the customer lounge looking out into the clean service bays More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2021

Cory was very efficient answering questions and accommodating our requests. He was patient and explained all the details about our purchase. And he is available following our purchase. Eddie went o More

by David & Barbara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Sanchez (Finance)
August 19, 2021

We came to Bill Utter Ford looking for a truck and we worked with Kenny Morgan. Kenny is the best, he was polite, nice and very interested in what we wanted and he provided exactly that! We bought a 2016 More

by grammy32366
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kenny Morgan - 5 stars, Mike Lewis
...
133
...