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Bill Utter Ford
Denton, TX
4,292 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,292 reviews
Verified Customer
August 15, 2021
I would like to commend Greg Hall for always being professional, courteous and efficient! I've been coming to Bill Utter Ford for the last 9 tears and he has always taken great care of my vehicles. He professional, courteous and efficient! I've been coming to Bill Utter Ford for the last 9 tears and he has always taken great care of my vehicles. He is also excellent at follow-up if needed and has kept me informed when required. Overall, I always fell comfortable and confident when bringing my vehicles in for service at Bill Utter Ford. Keep up the good work and focus on customer service! More
by FordMan
Employees Worked With
August 14, 2021
very efficient. work was done very well. worked me into an opening when they were busy. they called me and updated. they even washed my truck and it looked great. service work is always done very well and an opening when they were busy. they called me and updated. they even washed my truck and it looked great. service work is always done very well and i trust their mechanics with my diesel truck. More
by michael.morriss
Employees Worked With
August 13, 2021
Cory and Toronto were amazing! My husband and I both agreed when we left it was best experience we've ever had at a dealership. Highly recommend! agreed when we left it was best experience we've ever had at a dealership. Highly recommend! More
by emilie.schmid
August 13, 2021
I have found Bill Utter Ford to be a business with integrity and that values customer satisfaction. Whenever I have had a concern, they have sincerely tried to resolve the matter and have done so to m integrity and that values customer satisfaction. Whenever I have had a concern, they have sincerely tried to resolve the matter and have done so to my complete satisfaction. More
by CLBARTON57
August 13, 2021
Love the truck, sales rep Adam Russell was excellent. He answered all my questions and was straight forward, no bs. Process was quick and painless. answered all my questions and was straight forward, no bs. Process was quick and painless. More
by Stgjustin07
August 12, 2021
Service advisor was fine. But was not happy with end experience. Oil life was not reset, not a big deal but if I didn’t catch it would have thrown service off. Tires were not aired up to proper levels o experience. Oil life was not reset, not a big deal but if I didn’t catch it would have thrown service off. Tires were not aired up to proper levels on one tire. Also not sure if it is customary at this service center but inside was not vacuumed as I have come to expect from previous service centers I’ve visited. More
by juanfranco-8
Employees Worked With
August 12, 2021
I always appreciate the service and caring I get from your company. Prices for inspection is competitive. Also, when it comes out washed it is a special surprise! your company. Prices for inspection is competitive. Also, when it comes out washed it is a special surprise! More
by PAULETTEAB
Employees Worked With
August 12, 2021
Very happy with the service and speed. The part I needed was ordered promptly and installed the next day. The communication was clear and direct. Overall, an excellent experience and my Truck is 100% onc was ordered promptly and installed the next day. The communication was clear and direct. Overall, an excellent experience and my Truck is 100% once again! More
by S Kidwell
Employees Worked With
Miff Center, Bob Lynn
