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Bill Utter Ford
Denton, TX
4,292 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,292 reviews
August 11, 2021
I’ve purchased all my vehicles and serviced them from Bill Utter Ford last 23yrs!!! I have always received great customer service!! When I take my vehicles in for service or issues, they listen to me and Bill Utter Ford last 23yrs!!! I have always received great customer service!! When I take my vehicles in for service or issues, they listen to me and communicate with me throughout the service! I always know that when I leave Bill Utter Ford everything has been taken care of!!! I’m a customer for life!!! More
by MCCLINTOCKGOSSELIN
Verified CustomerEmployees Worked With
Tony King II
August 11, 2021
Had a great experience. I bought a used F250 Super Duty from another dealer and came to Bill Utter. I'm perfectly happy that I did. Tony performed a couple of small services as a convenience that truly hel from another dealer and came to Bill Utter. I'm perfectly happy that I did. Tony performed a couple of small services as a convenience that truly helped me decide that this is home when it comes to servicing my truck. He got me a second key made as previous dealer didn't have one at the right price and under estimated time. Thanks Tony More
by Travis Williams
Employees Worked With
Tony King II
August 11, 2021
Always willing to help. Great service, great facility. Time estimates are on track and there is always a little extra service to make the experience great. Time estimates are on track and there is always a little extra service to make the experience great. More
by DEIDRE0
August 11, 2021
People in the service area were helpful and friendly The area was very clean and well kept. The waiting area was reasonably comfortable. The coffee machine is difficult to figure out. The area was very clean and well kept. The waiting area was reasonably comfortable. The coffee machine is difficult to figure out. More
by Curt
Employees Worked With
August 11, 2021
I'm not sure of the young man's name who did our paperwork but he deserves 5 stars too. 25 words !!! Seriously!!! Really !!! Unbelievable!!! paperwork but he deserves 5 stars too. 25 words !!! Seriously!!! Really !!! Unbelievable!!! More
by HENDRICKSJULIE4
Employees Worked With
August 11, 2021
Jason was outstanding worked really hard over a period of about six months. It paid off for him. Keith in parts is Outstanding also but not really impressed with service so far about six months. It paid off for him. Keith in parts is Outstanding also but not really impressed with service so far More
by neeley336
Employees Worked With
August 10, 2021
Phil was awesome to work with! While we had a long delay on the order due to the chip shortage, Phil and I were in contact trying to keep the car tracked down. on the order due to the chip shortage, Phil and I were in contact trying to keep the car tracked down. More
by bhogman
August 10, 2021
Always great service, very nice waiting rooms, food and drinks to enjoy while you wait. I recommend them for major or minor service when you need it for your Ford. drinks to enjoy while you wait. I recommend them for major or minor service when you need it for your Ford. More
by Gobyjet
Employees Worked With
Other Employees :
Mitzi Mangham, Kyle White, Christina Flook, Bob Lynn
August 10, 2021
My previous car was serviced by Bill Utter Ford and service was exceptional. My current Lincoln was purchased and serviced elsewhere and the service agent was disappointing. Bill Utter service employ service was exceptional. My current Lincoln was purchased and serviced elsewhere and the service agent was disappointing. Bill Utter service employees understand what the word "service" means. I especially want to recognize Karina Rubio and Alex Celis. I am back to Bill Utter for all my car needs! More
by Ron
Employees Worked With
Karina Rubio and Alex Celis
August 10, 2021
Very easy to work with, and upfront with prices. I knew exactly what I was getting and the price was exactly what they said. I’d deal with them again. exactly what I was getting and the price was exactly what they said. I’d deal with them again. More
by zoye2019
Employees Worked With
Bill Cooper, Joseph Bonnette
