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Bill Utter Ford
Denton, TX
4,292 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,292 reviews
August 10, 2021
Everything was great! The only thing that was frustrating was the fact that it would take 5-7 days for anyone to look at why it feels like my transmission is slipping when idling. The car is a 2021 Explorer was the fact that it would take 5-7 days for anyone to look at why it feels like my transmission is slipping when idling. The car is a 2021 Explorer ST with less than 9000 miles on it. I could leave it there for that long. But my new windshield (thank you I-35 >:\ ) looks great and they did the Works oil change while they had it. Service techs were great as always. More
by piercing.ace1
Verified CustomerEmployees Worked With
Alex, and a female advisor that I can't remember her name
August 10, 2021
I have been a customer of Bill Utter Ford for more than 20 years. The service and personnel are outstanding providing exceptional product to the customer. Great group of people and products. 20 years. The service and personnel are outstanding providing exceptional product to the customer. Great group of people and products. More
by rancherbke
August 09, 2021
Top to bottom best dealership around. Once again another great deal at Bill Utter Ford. Chris Miller and his staff have made all four of my purchases here a quality experience. Thanks again to both Chris a great deal at Bill Utter Ford. Chris Miller and his staff have made all four of my purchases here a quality experience. Thanks again to both Chris and Doyle. More
by Jeremy Petters
August 09, 2021
Waiting area was not very clean. Service advisor was nice but kept me waiting to long after work was complete on my truck. I had to ask if I could get my vehicle so I get going. nice but kept me waiting to long after work was complete on my truck. I had to ask if I could get my vehicle so I get going. More
by George.Bozzo
Employees Worked With
Sharon Moreno
August 08, 2021
Friendly.. completed job in a timely manner.. service advisor went over what was done and the inspection of the overall vehicle advisor went over what was done and the inspection of the overall vehicle More
by Jhump92205
Employees Worked With
August 07, 2021
We always have excellent experience there. Thank you people are very nice and friendly. Service department are quick and curdios. Thank you and have a nice. people are very nice and friendly. Service department are quick and curdios. Thank you and have a nice. More
by garettnmaria
August 06, 2021
Very clean facility nice and friendly staff. Nice Very clean facility nice and friendly staff. Nice waiting area with excellent coffee and above all great service. Very clean facility nice and friendly staff. Nice waiting area with excellent coffee and above all great service. More
by Mohammad
Employees Worked With
August 06, 2021
Great local dealership. They've serviced my truck for almost 10 years. Getting close to 200,000 miles and still going strong. Highly recommend using Bill Utter Ford. almost 10 years. Getting close to 200,000 miles and still going strong. Highly recommend using Bill Utter Ford. More
by DentonTexas
Employees Worked With
August 06, 2021
Always a pleasure to do business with Bill Utter Ford. They do a great job on our vehicles. They do a great job on our vehicles. More
by cschleinat
Employees Worked With
August 05, 2021
The employees were polite, the service was as quick as possible and I was kept informed. I will use this dealership for future services which are needed for upkeep possible and I was kept informed. I will use this dealership for future services which are needed for upkeep More
by Mpreston
Employees Worked With
Other Employees :
The twins, didn’t catch their names., Bob Lynn
