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Bill Utter Ford
Denton, TX
4,292 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,292 reviews
August 05, 2021
Bought a used truck. Had some minor defects but they fixed all of them. Quincy Alonzo helped us out with getting everything perfect on the vehicle. fixed all of them. Quincy Alonzo helped us out with getting everything perfect on the vehicle. More
by JORDANRAWLE
Verified Customer
August 05, 2021
Great service, timely and courteous, as usual. Nice waiting room with TVs and refreshments. Courteous service reps who take time to listen and to explain! waiting room with TVs and refreshments. Courteous service reps who take time to listen and to explain! More
by nancy.ross.stricker
Employees Worked With
Forgot his name
August 05, 2021
We have been so pleased with all of our interactions with this dealership and all of the people who have helped us. An excellent team. this dealership and all of the people who have helped us. An excellent team. More
by TOWNSLEC
Employees Worked With
Other Employees :
We worked with Denise in the front office; very helpful. Do not know the people behind the scene who put in the trailer hitch or the ones who put in the Toff bedliner but the did an excellent job.
August 05, 2021
This Dealership represents the best in quality and customer service before, during and after the sale and in service support! There is no comparable dealership! I have tried Dealership after Dealersh customer service before, during and after the sale and in service support! There is no comparable dealership! I have tried Dealership after Dealership, car manufacture after manufacture, service department after service department and years ago was fortunate enough to give Bill Utter a try! After many Ford purchases by myself and my family it is a proven track record at Bill Utter to be THE #1 Dealership! There is no substitute, there is no other with sales, customer service, after market offerings, Service Department, Finance Departments, extended coverage offerings, Paint and Body all being the best in class! I recommend that you give this dealership a try as they do Ford and themselves proud! Fair, reasonable, honest and I could go on and on! Way to go Bill Utter Ford! More
by CHARLESWHANEY46
Employees Worked With
Other Employees :
Ryan Davidson, Mitzi Mangham, Christina Flook, Jan Slayton, Sharon Moreno
August 04, 2021
Great people to work with, no problems..Over all everything was just fine, great truck..there are no more words Good, Great don't know why you need 25 words.. everything was just fine, great truck..there are no more words Good, Great don't know why you need 25 words.. More
by nick@landcoredevelopment.net
August 04, 2021
Polite, responsive, helpful. Mistake on getting truck Polite, responsive, helpful. Mistake on getting truck in, but owned it and did all he could to expedite process. Provide good detail on work done. Polite, responsive, helpful. Mistake on getting truck in, but owned it and did all he could to expedite process. Provide good detail on work done. More
by BLMILLER360
Employees Worked With
August 04, 2021
One of the reason I drive fromAllen to Denton to by my One of the reason I drive from Allen to Denton to by my Fords is the experience I have at this dealership. Perfect, nope. Keep their word, follow-up One of the reason I drive from Allen to Denton to by my Fords is the experience I have at this dealership. Perfect, nope. Keep their word, follow-up and care. Absolutely. Patrick Nixon the service manager went above and beyond to get me back on the road quickly during my recent visit. Great Job and thank you! More
by Bgessner
Employees Worked With
August 04, 2021
Tony was great to work with throughout the process of fixing our Explorer. He was in constant contact letting us know what was going on and when they would receive the parts. fixing our Explorer. He was in constant contact letting us know what was going on and when they would receive the parts. More
by pretti22
Employees Worked With
Tony King II
August 04, 2021
Service done on time. The overall experience was good. Would like to have a detailed car wash done inside and outside. Inside of car is not vacuumed and outdoor car wash has lot of spots left Would like to have a detailed car wash done inside and outside. Inside of car is not vacuumed and outdoor car wash has lot of spots left More
by Ajay
Employees Worked With
