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Bill Utter Ford
Denton, TX
4,287 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,287 reviews
June 03, 2021
Doyle met all of my needs and was very courteous and upfront about everything. We live in Lake Charles, LA and had so much devastation this year the fear of having to purchase a new vehicle while tryin upfront about everything. We live in Lake Charles, LA and had so much devastation this year the fear of having to purchase a new vehicle while trying to overcome our home being destroyed was very immotional at times and he made this purchase as smooth as possible. Thank you. More
by guimbellotgerard
Verified Customer
June 03, 2021
Just took it in for a pre trip check and to check an odd noise from the front left. A new strut was needed, it was fixed quickly and at a reasonable price. noise from the front left. A new strut was needed, it was fixed quickly and at a reasonable price. More
by twfst4u
Employees Worked With
Justin Godfrey
June 02, 2021
Great staff! Outstanding service department! Everyone you come in contact with is friendly and professional. I was provided with a detailed explanation of the issue and the work to be performed. come in contact with is friendly and professional. I was provided with a detailed explanation of the issue and the work to be performed. More
by Davidwallace45
June 02, 2021
Best car buying experience we've ever had, super accommodating! Courteous of time and our needs. Will definitely be back for future purchases and will recommend Adam to our friends and family. accommodating! Courteous of time and our needs. Will definitely be back for future purchases and will recommend Adam to our friends and family. More
by jessbartley6
June 01, 2021
Great purchasing service every time I buy a truck from them! Great honest salesman! There to help you get the best payments possible. Will be back!! them! Great honest salesman! There to help you get the best payments possible. Will be back!! More
by Dakota
June 01, 2021
Great service. Waiting room was very clean and comfortable as always. I have never taken a survey that had a minimum word requirement before - ever. comfortable as always. I have never taken a survey that had a minimum word requirement before - ever. More
by KEVYT1984
Employees Worked With
May 31, 2021
John Witt is the BEST! He genuinely cares for the customer and his communication is top notch! I highly recommend Bill Utter Ford for quality service. customer and his communication is top notch! I highly recommend Bill Utter Ford for quality service. More
by RPOINDEXTER0
Employees Worked With
John Witt
May 29, 2021
Cory was great and got me the best deal I could've asked for in my situation. This was the least painful experience I’ve ever had buying a car. In and out in 4 hours start to finish, and let me take the car for in my situation. This was the least painful experience I’ve ever had buying a car. In and out in 4 hours start to finish, and let me take the car while paperwork was processing. No bsing, straight to the point and worked with me on everything. My literal only minor complaint, which is only because I’m not knowledgeable in the subject, is that I was told by finance that I needed the extended warranty to qualify for the rate I was getting. More
by Beier
Employees Worked With
May 29, 2021
Patrick was great!!!Needed a truck. He found it.I Patrick was great!!! Needed a truck. He found it. I bought it!! Could not have been happier! Looking forward to having the truck serviced here. Patrick was great!!! Needed a truck. He found it. I bought it!! Could not have been happier! Looking forward to having the truck serviced here. More
by 1217scw76
