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Bill Utter Ford

Denton, TX

Overview
Employees
Reviews
4.9
4,000 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,000 reviews

August 19, 2023

My service advisor got me in and out fast without an appointment even. Great service!!!! Very grateful!!! More

by Darin.hatch
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Kason edwards
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Aug 21, 2023 -

Bill Utter Ford responded

We're glad to know you had a quick and efficient service experience at Bill Utter Ford! Our team is always here to provide great service. Thanks for the review, we appreciate it!

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August 16, 2023

Great service staff! Best experience I’ve had at a dealership service department in many years! More

by Fulksfam06
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Recommend Dealer
Yes
Employees Worked With
Casem
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Aug 17, 2023 -

Bill Utter Ford responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

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August 14, 2023

The dealership was very professional, nice, and timely. They didn’t try to sell me service that i didn’t need, they didn’t waste my time, and they kept me updated on my vehicle. More

by blakeseymore
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Colton
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Aug 15, 2023 -

Bill Utter Ford responded

We're glad to know you had a positive experience at Bill Utter Ford. Our team always aims for professionalism and efficiency. Thank you for your feedback!

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August 14, 2023

Service advisor was excellent with details about the service and Accommodated all of my requests. More

by dmitri
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
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Aug 15, 2023 -

Bill Utter Ford responded

Dmitri, we're thrilled our team could attend to all your needs and shape a 5-star experience at Bill Utter Ford!

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August 10, 2023

I have been to this service center a few times, but this is the first time I I received this level of service. Justin Salinas kept me updated on each step of the process during the repairs. Justin was perso More

by Carla
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Salinas
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Aug 10, 2023 -

Bill Utter Ford responded

Carla, we're delighted to know that Justin and our team at Bill Utter Ford provided you with such a positive and stress-free experience! We always aim to make your visits as easygoing and smooth as possible, and we are glad that we could provide that for you. Thanks for the great review and safe travels until we see you next time!

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August 10, 2023

Greg Hall is the best if you lose him you lose me. He makes sure you are happy More

by wdkonz
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Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2023 -

Bill Utter Ford responded

We are thrilled to read your kind words about Greg! Thank you for choosing Bill Utter Ford and for sharing your support. We look forward to seeing you next time!

Helpful
August 10, 2023

I would like to thank for your mobile repair service and also the person repairing More

by markandbobbiemorgan
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Tanya Pearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2023 -

Bill Utter Ford responded

Thank you for reviewing Bill Utter Ford! We truly appreciate your feedback!

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August 09, 2023

They performed the require maintenance tasks that I requested very fast and efficiently and was courteous. More

by DennisSnellgrove
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Recommend Dealer
Yes
Employees Worked With
Jason Edwards
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Aug 09, 2023 -

Bill Utter Ford responded

Dennis, we're glad to know our team at Bill Utter Ford was able to provide you with efficient and courteous service. Thanks for the positive feedback!

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August 06, 2023

The service representative was very courteous and kept me well informed throughout the service process. More

by JJftomTX
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Bill Utter Ford responded

We're glad to know that our service team at Bill Utter Ford was able to keep you well-informed throughout the process. Thanks for sharing your positive experience with us and we hope to see you again down the road!

Helpful
August 04, 2023

Eddie was great to work with. He kept me informed about my vehicle status and issue. More

by piercegang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Bill Utter Ford responded

We are happy to read that Eddie was a pleasure to work with and provided great communication regarding the status of your vehicle. Thank you for choosing Bill Utter Ford and leaving a five-star review.

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