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Bill Utter Ford
Denton, TX
4,280 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,280 reviews
March 05, 2020
Fabulous once again Excellent dealer. great service and a very good sales experience. Carl Anderson and Jason Robinson in particular. This is the third truck I've purchas Excellent dealer. great service and a very good sales experience. Carl Anderson and Jason Robinson in particular. This is the third truck I've purchased from them in it's been great every time More
by DS
Verified Customer
March 04, 2020
very nice service nice place to buy a truck ,good people ,good service and prices very good.i going to recoment, this place to family and friends ,thanks nice place to buy a truck ,good people ,good service and prices very good.i going to recoment, this place to family and friends ,thanks More
by acostah20
Employees Worked With
March 04, 2020
Very knowledgeable and professional staff. Work gets done in a timely manner and they always communicate effectively. They have taken care of everything I needed and Greg does a great job. in a timely manner and they always communicate effectively. They have taken care of everything I needed and Greg does a great job. More
by TIMRAINS44
Employees Worked With
March 04, 2020
WE loved working with Mr. Russell. We loved working with Mr. Russell (our salesman) who didn't remind of us of a typical "salesman". HE seemed sincere and genuine. Not like someone wh We loved working with Mr. Russell (our salesman) who didn't remind of us of a typical "salesman". HE seemed sincere and genuine. Not like someone who was trying to pull the wool over our eyes. I was thoroughly impressed with the young boy who was running around taking care of all the little things. We had come to the dealership on Friday night when it was closing and we first talked to the young boy (sorry, I didn't catch his name) who sought our a dealer immediately all the while trying to hurry and get everything locked up. The next day he was there bright and early spreading that energy around again making sure the car we wanted was cleaned and gassed up. He seemed like a work horse with a ton of energy. Whoever he is, he needs a raise! I don't see his name on the list. More
by ljones20
Employees Worked With
Other Employees :
young boy with a lot of energy:), Kenneth Carter
March 03, 2020
This company is A++++. Will work with them every time I buy or have service done. Best dealership in town. They are polite, helpful and stand behind their word buy or have service done. Best dealership in town. They are polite, helpful and stand behind their word More
by Deeredenius
Employees Worked With
Other Employees :
Mike Lewis
March 03, 2020
Always treated right at the dealership in every department. Thank you for taking great care of us. Service took care of a recall we were not aware of; thank you. department. Thank you for taking great care of us. Service took care of a recall we were not aware of; thank you. More
by DANDIEBRUT1
March 03, 2020
Good experience Only brought my new Ford Explorer in for my 2nd oil change. All went well. Thank you for continued good service provided by Bill Utter Ford. Only brought my new Ford Explorer in for my 2nd oil change. All went well. Thank you for continued good service provided by Bill Utter Ford. More
by LEHANUS
Employees Worked With
March 03, 2020
Super Awesome experience. John Alexander was our sales guy and he was not only helpful but honest. He and the sales manager, Chase, were very easy to work with. guy and he was not only helpful but honest. He and the sales manager, Chase, were very easy to work with. More
by jenniferwheelock
Employees Worked With
John Alexander , Kenneth Carter
March 03, 2020
Had to get an inspection. They took care of it right away. Pulled in no appointment and needed an inspection. They took care of it right away and I was on my way. Great staff. Always back up their service. Pulled in no appointment and needed an inspection. They took care of it right away and I was on my way. Great staff. Always back up their service. More
by dragon252pi
Employees Worked With
Dillon Love
March 03, 2020
Long time customer thanks to Doyle C. & Denise W.Also Long time customer thanks to Doyle C. & Denise W. Also your finance staff and service team..................16 words or twenty five!!!!!!!or I am don Long time customer thanks to Doyle C. & Denise W. Also your finance staff and service team..................16 words or twenty five!!!!!!!or I am done More
by don.elick
Employees Worked With
Other Employees :
Denise Wolfe, Kenneth Carter, Dillon Love
