Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Utter Ford
Denton, TX
4,292 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,292 reviews
December 01, 2023
Cold rainy day & they let my vehicle with leather interior sit outside with window down & I did not roll it down. They also didn't put any seat protection over my leather seat. Asked service rep fo interior sit outside with window down & I did not roll it down. They also didn't put any seat protection over my leather seat. Asked service rep for my cabin air filter that was being changed out. Rep said he would take pic & send me. It's now next day & after texting rep to send pic, I still have no pic. More
by richard_beal
Employees Worked With
Christian
December 01, 2023
Bill Utter has provided excellent service and sales experience for my new vehicle purchase. The sales experience was seamless. experience for my new vehicle purchase. The sales experience was seamless. More
by Melissa
Employees Worked With
November 30, 2023
Quick turnaround. Enjoy working with Eddie Church each and every time. Too bad Ford can’t get it right with their trucks. Enjoy working with Eddie Church each and every time. Too bad Ford can’t get it right with their trucks. More
by wilsonhub
November 27, 2023
Great people, Excellent service. Great communication. Heck, even the coffee is good :) Bill Utter is the best! Great communication. Heck, even the coffee is good :) Bill Utter is the best! More
by Shady Shores Guy
Employees Worked With
November 26, 2023
After initial inspection, it was determined a replacement part needed to be ordered. They kept me informed on parts arrival and when the vehicle would be ready replacement part needed to be ordered. They kept me informed on parts arrival and when the vehicle would be ready More
by mitchelldavid151
Employees Worked With
November 22, 2023
They always treat you with professional service. They are very time conscious, and efficient about getting your car serviced on time and properly. I would truly recommend them to a friend. They are very time conscious, and efficient about getting your car serviced on time and properly. I would truly recommend them to a friend. More
by bellc803
Employees Worked With
