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Bill Utter Ford
Denton, TX
4,283 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,283 reviews
June 30, 2022
Miff, Monty & Bob are always a PLEASURE to work with, always Fast, Friendly and Courteous, they even washed the Edge before I picked it up, always Fast, Friendly and Courteous, they even washed the Edge before I picked it up, More
by PATTYSTOVALL
June 29, 2022
Thank you so much Bill Utter Ford for the amazing service. Our (young) sons truck was stolen and recovered. It was a terrible situation for a 19 year old. Your service manager and mechanic went service. Our (young) sons truck was stolen and recovered. It was a terrible situation for a 19 year old. Your service manager and mechanic went above and beyond in helping us get the truck towed to your location, into service for an inspection, onto your TOP notch diesel mechanic for inspection and we are forever grateful! I would give you 10 🌟. More
by Wendy Looper
June 28, 2022
❤️❤️❤️this Dealership. Professional & Friendly & very Clean inside & out! Tv & Refreshments available. Always wash vehicle with every service! Professional & Friendly & very Clean inside & out! Tv & Refreshments available. Always wash vehicle with every service! More
by Debbie
Employees Worked With
Alex Celis
June 25, 2022
My service advisor went above and beyond to ensure my satisfaction today, worked with me on price which was greatly appreciated! satisfaction today, worked with me on price which was greatly appreciated! More
by jaykaye
June 25, 2022
Danny Morris worked with me. He was very helpful and courteous. Also, my vehicle needed the motor replaced. They had it done in 3 days which was extremely fast considering the am He was very helpful and courteous. Also, my vehicle needed the motor replaced. They had it done in 3 days which was extremely fast considering the amount of work that needed to be done. I've had my cars serviced at Bill Utter several times in the past and have always received great, fast service. Will definitely recommend them and will be returning for any future service that I need. More
by Chris
Employees Worked With
June 22, 2022
Eddie Church gives great customer service 100% of the time. He also offered me free Fried Chicken while I waited, thanks Eddie time. He also offered me free Fried Chicken while I waited, thanks Eddie More
by Phil T
Employees Worked With
June 21, 2022
Ralph Jean-Loui handled my service and was very friendly and helpful! This was my first time getting service there, so he showed me where where the waiting room was and was just extremely nice! The service and helpful! This was my first time getting service there, so he showed me where where the waiting room was and was just extremely nice! The service went way quicker than I expected! I was the 3rd car in line, so I was dreading a long wait - but I was in and out within 30 minutes! So very pleased! More
by dcdd93
Employees Worked With
Ralph Jean-Loui
June 21, 2022
They have excellent service advisors they are very professional, kind and gave us follow up from the car and was so quickly to understand our needs. I love Bill Utter Ford! Thank you! professional, kind and gave us follow up from the car and was so quickly to understand our needs. I love Bill Utter Ford! Thank you! More
by Patricia Partin
Employees Worked With
