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Bill Utter Ford - Service Center

Denton, TX

4.9
2,723 Reviews

2,723 Reviews of Bill Utter Ford - Service Center

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July 06, 2021

Easy check in as they had my information from Ford pass. No issues at all the dealership was very busy and still had my service done in a timely manner. More

by grtwhtshark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t catch the young ladies name taking payment stuff. Very nice just the same
July 05, 2021

I would recommend to my friends and family as the service and all people in each department are exceptional. The work is performed in a timely manner too! More

by CHRISTINE.CRITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2021

Bill Utter Ford from sales to service is awesome. I’m a repeat customer due to their commitment to customers. If they make a mistake they own it and correct it. None of us are perfect but from a customer More

by RAY.CAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monty Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Swift
July 02, 2021

Greg Hall is the best. He listens and explains issues More

by SEAL81468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

Very helpful and professional staff. I dealt with Justin Goddfrey but his name is not listed on the below. More

by mike@defendersupply.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

Everything went very well. Danny Morris was very helpful as I went just for an oil change and he found out the part for a recall had come. It saved me an extra trip. More

by dw13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2021

Excellent customer service...as always. I can count on Bill Utter Ford to do a great job and I don’t take my car any where else!!! More

by KARINNICOLEWEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miff Center
June 30, 2021

Very rapid and courteous response to question about Texas inspection and oil change. Received an appointment the same day and all work was completed and the vehicle retuned on time. Their service could not More

by thomassands
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
June 29, 2021

Good follow up to our questions. We were comfortable dealing with Dan. More

by EG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Corthell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2021

No tire rotation last two oil changes, false recommendations on needed work More

by TRUKNBUDS62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Church
2.0
This rating includes all reviews, with more weight given to recent reviews.
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