Bill Utter Ford - Service Center

Service advisor, Shop foreman and Service manager went the extra mile to figure out and fix the problem. Amazing service, well done gentlemen. Thank you. the extra mile to figure out and fix the problem. Amazing service, well done gentlemen. Thank you. More

I have been a customer of Bill Utter Ford for about 20 years. I personally knew Bill Utter and worked with him on technician training initiatives. I have always been treated fairly. years. I personally knew Bill Utter and worked with him on technician training initiatives. I have always been treated fairly. More

Satisfied with my service. I went in for oil change. There was a discrepancy about the price. But I was informed of what the situation. Expected it and moved on. There was a discrepancy about the price. But I was informed of what the situation. Expected it and moved on. More

Came in for a recall/maintenance issue. It was handled very professionally and quickly. Did not try to upsell anything so I was glad for that. Thanks very professionally and quickly. Did not try to upsell anything so I was glad for that. Thanks More

Johnny was very helpful with the process and very friendly. Service was very efficient and I was out of there fairly quickly. The whole process was nice. friendly. Service was very efficient and I was out of there fairly quickly. The whole process was nice. More

Customer service was excellent. I highly recommend the Service Department. I will always bring my Explorer to Bill Utter Ford for service. Keep up the great job! Service Department. I will always bring my Explorer to Bill Utter Ford for service. Keep up the great job! More

Great service. I was impressed with the personal attention I recieved and was very satisfied with overall service. Will Return to have more work done in the future. attention I recieved and was very satisfied with overall service. Will Return to have more work done in the future. More

1/8/21 I spoke with Mr. Eddie Church regarding a latch recall. Amazing service given, compassionate, caring, polite, made a lasting impression, perfect. Thank you recall. Amazing service given, compassionate, caring, polite, made a lasting impression, perfect. Thank you More

Service provider made sure the items were explained before have them done. Mr. Swift had been the service provider on two of the visits. Very good service all around. before have them done. Mr. Swift had been the service provider on two of the visits. Very good service all around. More

First time at Utter for service. I was so impressed. I told the person handling my service that I know I’m going to like it here. Fast efficient and friendly and I could see them working on my car. Waitin told the person handling my service that I know I’m going to like it here. Fast efficient and friendly and I could see them working on my car. Waiting area is fabulous. I’ll always use your facility More