Bill Utter Ford - Service Center

Service advisor, Shop foreman and Service manager went the extra mile to figure out and fix the problem. Amazing service, well done gentlemen. Thank you. the extra mile to figure out and fix the problem. Amazing service, well done gentlemen. Thank you. More

I have been a customer of Bill Utter Ford for about 20 years. I personally knew Bill Utter and worked with him on technician training initiatives. I have always been treated fairly. years. I personally knew Bill Utter and worked with him on technician training initiatives. I have always been treated fairly. More

Satisfied with my service. I went in for oil change. There was a discrepancy about the price. But I was informed of what the situation. Expected it and moved on. There was a discrepancy about the price. But I was informed of what the situation. Expected it and moved on. More

Came in for a recall/maintenance issue. It was handled very professionally and quickly. Did not try to upsell anything so I was glad for that. Thanks very professionally and quickly. Did not try to upsell anything so I was glad for that. Thanks More

Johnny was very helpful with the process and very friendly. Service was very efficient and I was out of there fairly quickly. The whole process was nice. friendly. Service was very efficient and I was out of there fairly quickly. The whole process was nice. More

Customer service was excellent. I highly recommend the Service Department. I will always bring my Explorer to Bill Utter Ford for service. Keep up the great job! Service Department. I will always bring my Explorer to Bill Utter Ford for service. Keep up the great job! More

Great service. I was impressed with the personal attention I recieved and was very satisfied with overall service. Will Return to have more work done in the future. attention I recieved and was very satisfied with overall service. Will Return to have more work done in the future. More

1/8/21 I spoke with Mr. Eddie Church regarding a latch recall. Amazing service given, compassionate, caring, polite, made a lasting impression, perfect. Thank you recall. Amazing service given, compassionate, caring, polite, made a lasting impression, perfect. Thank you More

My family has been a customer for Bill Utter Ford for over 18 years! There is a reason for the longevity! FIRST in Class in Customer Service from the Sales floor for New or Used Vehicles, to the after ma over 18 years! There is a reason for the longevity! FIRST in Class in Customer Service from the Sales floor for New or Used Vehicles, to the after market add on's availability, to the Service and Body shop! I have used all repeatedly and have never found a more comprehensive team of people that are focused up making certain that you and your vehicle are well taken care of! We have over 120. 000 miles on our Ford Edge that has been all over the United States totally trouble free! All my service work is done thu Bill Utter Ford, Greg Hall and they insure that myself and my family are in the best of hands! I would not hesitate to take my vehicle across country today on a moment notice! My cares are serviced ONLY by Bill Utter Ford Technicians! My recommendation is to take your business to Bill Utter Ford and in doing so you will be insuring you and your family the best in safety and service! Why not use the best? Why take a chance or compromise? Bill Utter Ford is the ONLY way to go! YOU GOT A FRIEND IN THE CAR BUSINESS THAT WILL COVER YOU FROM TOP TO BOTTOM WITH CUSTOMER SERVICE, TRUST, SAFETY AND FAIRNESS ---BILL UTTER FORD! More

Service provider made sure the items were explained before have them done. Mr. Swift had been the service provider on two of the visits. Very good service all around. before have them done. Mr. Swift had been the service provider on two of the visits. Very good service all around. More