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2,723 Reviews of Bill Utter Ford - Service Center
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September 11, 2020
Everything handled like it should be.Very professional Everything handled like it should be. Very professional and easily accomplished. Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok Everything handled like it should be. Very professional and easily accomplished. Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok More
by rrgolferboy
Verified Customer
September 11, 2020
Customer service is above all the rest! We own around 75 Fords and they are all serviced at Bill Utter Ford. Top to Bottom, they're the best! Fords and they are all serviced at Bill Utter Ford. Top to Bottom, they're the best! More
by billy.cheek
Employees Worked With
Other Employees :
Quincy Alonzo 5 Stars!, Jacee Kiefer
September 11, 2020
I have had a wonderful relationship with Bill Utter Ford. From my purchase experience to the service department. Everyone has been welcoming, knowledgeable and helpful. My first service appointment was a wee From my purchase experience to the service department. Everyone has been welcoming, knowledgeable and helpful. My first service appointment was a week ago...it was so easy to schedule, the service advisors were quick and the mechanics efficient in the service of my vehicle. Kudos to the great team at Bill Utter Ford! More
by texascapsfan
September 11, 2020
I've been to this dealership twice in the past year for maintenance on my Mustang. The service advisors are top notch and have not tried to sell me things I don't need. maintenance on my Mustang. The service advisors are top notch and have not tried to sell me things I don't need. More
by CLPROCTOR119
Employees Worked With
Don Swift
September 08, 2020
Easy peasy. Even though I thought I had made an appointment on my app, it never when through. When I showed up, was told I didn't need appointment for oil change. I then expected to wait forever, s appointment on my app, it never when through. When I showed up, was told I didn't need appointment for oil change. I then expected to wait forever, since there was no appointment. Nope. Took about 35 minutes with plenty of space to work in the waiting room. More
by KENNY.ARTHUR
Employees Worked With
September 07, 2020
Perhaps there's a labor shortage due to Covid? I like the folks here, but multiple trips/multiple errors before getting it right. Some of it is Ford. The company is NOT ready for the digital age. I' folks here, but multiple trips/multiple errors before getting it right. Some of it is Ford. The company is NOT ready for the digital age. I'm a Ford guy, and love this dealership, so it pains em to write this. More
by Steven Roemerman
Employees Worked With
This wasn't any one person's fault - it takes a village to mess up like this
September 03, 2020
Very happy with the service an efficiency. Johnny Constancio at the Service department took great care of my Ford Explorer. Worked through the issues, and very well explained to me. Will come back in Constancio at the Service department took great care of my Ford Explorer. Worked through the issues, and very well explained to me. Will come back in the future. Great job! More
by GUILLERMO_P
Employees Worked With
Johnny Constancio
September 01, 2020
I’m a first time commercial customer with an F550 due for its first oil change. Staff was friendly and professional. Tech discovered and replaced a faulty exhaust sensor I intend to return for future service its first oil change. Staff was friendly and professional. Tech discovered and replaced a faulty exhaust sensor I intend to return for future service needs. More
by MCCATHREN
Employees Worked With
Dillon Love
September 01, 2020
Very happy with the service an efficiency. Dean took great care of me. Worked through all the issues. Will come back in the future. Great job great care of me. Worked through all the issues. Will come back in the future. Great job More
by cobyno
Employees Worked With
Dean Shotzman, John Witt
