2,723 Reviews of Bill Utter Ford - Service Center
Been bringing my Grand Marquee in since new (2009 ) to Danny Morris. Excellent service. Very satisfied. Danny Morris. Excellent service. Very satisfied. More
A complex job, outside insurance, lack of parts. Danny and crew did exceptional work under trying circumstances. Truck runs great. Very happy with Bill Utter Ford. and crew did exceptional work under trying circumstances. Truck runs great. Very happy with Bill Utter Ford. More
They originally told me that it would take three days to look at my vehicle, I dropped my vehicle off on Monday, on Wednesday I called to check to see the status and my representative told me I was fourth i look at my vehicle, I dropped my vehicle off on Monday, on Wednesday I called to check to see the status and my representative told me I was fourth in line and it hadn’t even been looked at. My service was for my middle row seat belts that my children sit in, they aren’t working properly, so I decided to take my vehicle out and take it to Sam pack in Lewisville. This time of year is always busy and I get it, but the fact that I was told three days to get it looked at and I was told wrong information when I called was a bit heartbreaking considering what I was told. When I told him that I couldn’t wait that long because it was our family vehicle, he was completely okay just giving me back my car. More
I trust the service men to take care of my car needs. They are the best. They take a problem & resolve the issue. My service manager has taken care of my car for many years. I was even given a ride back They are the best. They take a problem & resolve the issue. My service manager has taken care of my car for many years. I was even given a ride back to my home & picked up when the car was finished. The car was washed & cleaned from inside to out. Best service ever. More
Bill utter ford does the job right. Always go there all the time. They treat you right the time. They treat you right More
Service person understood what my issue was and was able to get me in the next day. The issue was resolved and returned to me while I waited. Tony was helpful and communicated what the issue was and how to get me in the next day. The issue was resolved and returned to me while I waited. Tony was helpful and communicated what the issue was and how it was resolved. More
Very good experience! Got work done in a good time and truck looks and performs great! truck looks and performs great! More
Great Job, Everything was Super Easy!!! Thanks Greg!!I Great Job, Everything was Super Easy!!! Thanks Greg!! I Will be Back soon for my Service Updates Great Job, Everything was Super Easy!!! Thanks Greg!! I Will be Back soon for my Service Updates More