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Boardwalk Ferrari

Plano, TX

5.0
1,497 Reviews
Boardwalk Ferrari is committed to the Ferrari performance legacy. With a championship Ferrari Challenge team, rallies, concours shows and lifestyle events, Boardwalk provides its clients with Ferrari ownership experiences that are second to none. As a member of Boardwalk Auto Group, we cultivate a focus on top-flight performance. It's the driving force behind every nameplate we represent, every car we maintain, and every customer we have the privilege to serve. Performance. It's what we do.
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6300 International Pkwy

Plano, TX

75093

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Showing 1,497 reviews

February 21, 2024

Once again, Chris provided the best experience I have ever had when getting service for my car. While I sincerely appreciate every detail he considers in reminding me of the options I have in obtaining More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Boardwalk Ferrari responded

Tim, we're so glad to know that Chris continues to provide you with top-notch service at Boardwalk Ferrari. It's wonderful hearing how valued and appreciated he makes you feel. Thanks for being a part of our extended family!

February 18, 2024

Great Customer Service. Joaquin Alonso Is the Best Service Advisor. Even on his Day Off on Saturday he came to meet me and making sure My Car is delivered in perfect satisfa More

by kingsonchristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Boardwalk Ferrari responded

We're delighted to know that you had a great experience with our service advisor, Joaquin. It's wonderful to see how he went the extra mile for your satisfaction at Boardwalk Ferrari! Thanks for sharing this review!

February 17, 2024

Joaquin A. was extremely professional and helpful in my maintenance request. He was friendly and kept me up to date on the progress of my vehicle. Also I really More

by rugtown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Boardwalk Ferrari responded

We're glad to know that Joaquin was able to assist you with your maintenance request and kept you updated throughout the process. Thanks for choosing Boardwalk Ferrari, we appreciate your kind words about our dealership and service department!

February 14, 2024

Exceptional Auto Service for My Ferrari 308 I recently had the pleasure of entrusting my sons Ferrari 308 to Boardwalk Ferrari, and I am delighted with the exceptional service I received. From the moment More

by damdfw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Boardwalk Ferrari responded

We're delighted to know that you had an exceptional experience with us at Boardwalk Ferrari. Your detailed feedback about the service provided by Chris, Steve and our technicians is greatly appreciated! We strive for transparency and top-notch care in all we do. Thank you for recommending us - we look forward to assisting with any future maintenance needs!

February 14, 2024

Took my F8 in for its annual checkup. Paul set it up for me, everything went flawlessly. Boardwalk is always terrific. More

by Reggie Graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan and Sage, the drivers that picked me up, were great as well
Feb 15, 2024 -

Boardwalk Ferrari responded

Reggie, we're glad to know your F8's annual checkup went smoothly with Paul and the team at Boardwalk Ferrari. Thanks for sharing your experience!

February 12, 2024

Fantastic service second to none customer service goes above and beyond never any issues always received service with a smile More

by David D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Boardwalk Ferrari responded

David, we're delighted to know you've had such a positive experience with our team at Boardwalk Ferrari. We always aim for top-notch service and it's great to see that reflected in your visit!

February 11, 2024

Great same day service, very pleased by the results and my service advisor, Joaquin, excellent communication through the process! More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Boardwalk Ferrari responded

Paul, we're delighted to know that Joaquin and our team at Boardwalk Ferrari provided you with excellent service. We appreciate your feedback!

February 10, 2024

Parts were overpriced compared to other dealers and the parts person was not on top of the order and was not accommodating. He took advantage of the fact that the vehicle had been towed there. Service pe More

by richardckahn
Purchase Time
Recommend Dealer
No
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Boardwalk Ferrari responded

Richard, I'm sorry to learn about your experience with our parts department. We strive for competitive pricing and excellent customer service across all departments, so it's disappointing to see we've missed the mark here. Your feedback is important and will be used as a learning opportunity for improvement. If you'd like to discuss this further or have any other concerns, please reach out directly at your convenience. Thank you, Steve Fordham - Service Manager - (972) 447-5223

February 10, 2024

The service manager at this facility goes above and beyond to ensure you have a great experience. Not something you see much of these days at car dealerships. More

by Mark T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Boardwalk Ferrari responded

Mark, we're delighted to know our service manager made your experience at Boardwalk Ferrari exceptional. We pride ourselves on providing top-notch customer care. Thanks for the positive feedback!

February 09, 2024

The team got a re-do and came through pretty well. Thanks Steve & Dillon for taking care of my vehicle. 4 of 5 stars because we had to do it a 2nd time to get to the answers I was searching for. More

by ourmax1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Love
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Boardwalk Ferrari responded

We appreciate your feedback and patience during the process. It's great to know that Steve, Dillon, and our team at Boardwalk Ferrari were able to assist you effectively in the end. We're always striving for 5-star service so we'll take this into account moving forward!

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