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Boardwalk Ferrari- Service Center

Plano, TX

5.0
843 Reviews

843 Reviews of Boardwalk Ferrari- Service Center

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July 26, 2025

Fabulous service, as always. Top up on coolant and some cosmetic work on our 911. Done quickly and reasonably. More

by tomc_mets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Service Advisor Paul, our most recent Service Technician Mark, Vianca and the welcoming sales team each time I stop by… always top notch with care and attention to detail. Thank you for the consistent great More

by Drewcati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vianca, Mark
Jul 14, 2025 -

Boardwalk Ferrari responded

Drew, thank you for choosing Boardwalk Ferrari and for sharing your fantastic feedback! We are thrilled that Paul and the team have made each of your visits to our dealership remarkable ones. We look forward to seeing you next time!

June 10, 2025

Paul is outstanding in his communication and customer service. Wouldn't go anywhere else foe service. More

by dbkfalcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Boardwalk Ferrari responded

We're delighted to hear that Paul's communication and customer service have earned your loyalty at Boardwalk Ferrari. Thank you for choosing us for your service needs!

June 08, 2025

As a recent relocation of my vehicles to Dallas, I am just getting to know the folks at this dealership. I can say unequivocally, that we are off to an impressive start. Their people are very exception More

by JeffR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Love
Jun 09, 2025 -

Boardwalk Ferrari responded

Jeff, we're delighted to hear that your first service experience with Boardwalk Ferrari was exceptional and seamless. Welcome to Dallas, and we look forward to continuing this awesome start!

May 24, 2025

Now nearly 7 years and 500 miles away from Boardwalk Ferrari and the dealership and service advisor Paul Frey continue to make the experience easy and efficient. rnc More

by crabmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Boardwalk Ferrari responded

It's fantastic to hear that even after 7 years and being miles away, the team at Boardwalk Ferrari, especially Paul Frey, continues to provide you with an easy and efficient experience. We truly appreciate your loyalty!

May 23, 2025

As always, courteous, knowledgeable and attentive to details. On time and no surprises. Couldn’t ask for a better team of good people. Thank you. More

by JC61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Boardwalk Ferrari responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Boardwalk Ferrari provided a seamless and attentive experience. We appreciate your support and look forward to serving you in the future!

May 17, 2025

Great service, knowledgeable and easy to work with. Got my car in and out very quickly! More

by Ferrari88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Boardwalk Ferrari responded

Thanks so much for the 5-star review of Boardwalk Ferrari!

May 07, 2025

I just got a car back from service, and I am supremely pleased. It's an older car (1990 year model) so has all the expected quirks from the cars of that era, but wow! This car has never run so smooth si More

by jecoats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician Colin (not sure on the last name) 5+ stars as well
May 08, 2025 -

Boardwalk Ferrari responded

Thank you for sharing your experience! We're delighted to hear that our service team at Boardwalk Ferrari exceeded your expectations and got your car running smoothly. It's great knowing we've earned a loyal customer, and we look forward to assisting with any future needs!

May 06, 2025

Paul was very helpful and courteous. The work was done professionally as well. The pricing As another matter altogether if you get my meaning More

by Travelermd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Boardwalk Ferrari responded

Thank you for sharing your feedback about your experience at Boardwalk Ferrari. We're glad to hear that Paul provided helpful and courteous service, and we appreciate your input on pricing as well. If there's anything else you'd like to discuss, feel free to reach out!

April 24, 2025

Paul Frey, my Service Advisor, always takes excellent care of of my Portofino! Paul is very attentive to my needs as a customer and I couldn’t be happier with every service! More

by iadame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Boardwalk Ferrari responded

We're delighted to hear that Paul Frey has been taking excellent care of your Portofino at Boardwalk Ferrari! It's wonderful knowing you're happy with the attentive service. Thank you for sharing this feedback!

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