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Boardwalk Ferrari- Service Center

Plano, TX

4.9
775 Reviews

775 Reviews of Boardwalk Ferrari- Service Center

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March 10, 2021

Service was quick,efficient, very friendly and accommodating. Chris was the best! I will be taking my Maserati here as well even though I purchased it at anther dealership. More

by JSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with Chris Williams here on DealerRater. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great week!

March 08, 2021

Communication and Attention to clients, are not what it was a few months ago. My go to service man went from a five to a two More

by Joedy2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Frey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Boardwalk Ferrari responded

I am sorry that we did not deliver on our commitment to service excellence, as we all take great pride in providing five star service here. I have reached out to you to see where we can improve our process. You have my sincere apology. I am here for you anytime that I may be of further service to you. Steve Fordham, Service Director 972.447.5223 sfordham@boardwalkautogroup.com

February 15, 2021

Excellent service with the personal touch. Kept me updated every step of the way and provided a delivery service to my home when the work was done. Overall great dealership and buying experience. More

by mjharris9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bieniek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Letourneau
Feb 15, 2021 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with us this morning on DealerRater. We appreciate you! Please let Alex, Steve, and Mike know anytime that we may be of further service to you. Stay warm and safe this week.

February 10, 2021

Great service at boardwalk FerrariAttentive to detail, Great service at boardwalk Ferrari Attentive to detail, responsive, honest Chris Williams took great care of my vehicle (F430) Repairs done eff More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Boardwalk Ferrari responded

George, thank you for sharing your service experience with Chris Williams at Boardwalk Ferrari. We appreciate you! Please let us know anytime that we may be of further service to you and your F430. Make it a great week and stay warm.

February 05, 2021

Very good application verbal experience. Service work was completed timely & communication was good. Very good overall experience. Will use service as needed for my Ferrari. More

by Jduncan
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Marie Tovar
Feb 05, 2021 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with Amanda Tovar and Boardwalk Ferrari. We appreciate your business and recommendation. Have a wonderful weekend.

January 26, 2021

Amanda at Boardwalk was a pleasure to deal with. Great Service! As expected form Boardwalk. I really appreciate how they treat they're customers. Thanks again. More

by Bill69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Marie Tovar
Jan 26, 2021 -

Boardwalk Ferrari responded

Bill, thank you for sharing your service experience with Amanda at Boardwalk. We appreciate your business and recommendation here on DealerRater. Please let us know anytime that we may be of further service to you. Have a great evening.

January 26, 2021

Terrific Service experience with Amanda. Great communication throughout the process. She was quick with an email back regarding progress and any new items that needed to be taken care of. Defini More

by dkelton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Marie Tovar
Jan 26, 2021 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with Amanda and Boardwalk Ferrari. We appreciate you! Please let us know anytime that we may be of further service to you and your F12. Have a great rest for your week!

January 26, 2021

First service on 2020 Superfast. Ferrari recommended service at 6500 miles interesting. Paul Frey went out of his way to facilitate the extra items I requested, living 400 miles away. Enjoyed meeting More

by crabmd
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Boardwalk Ferrari responded

Thank you for recognizing our service team at Boardwalk Ferrari. Please let Paul and Chris know anytime that we may be of further service to you. Make it a great week and enjoy your 2020 Ferrari 812 Superfast... we know that you will!

January 25, 2021

Very professional and competent service department. When you buy a luxury car you want luxury service and Boardwalk Ferrari delivers! I will take my car back again when service is needed. More

by lashleymark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Marie Tovar
Jan 25, 2021 -

Boardwalk Ferrari responded

Thank you for recognizing Amanda Tovar and Boardwalk Ferrari. We sincerely appreciate your business and recommendation here on DealerRater. Have a wonderful week and please let us know anytime that we may be of further service to you.

January 20, 2021

Thanks Paul for your excellent customer service - yet again! Boardwalk never disappoints. They continue to consistently maintain a top notch dealership whether it be sales or service. More

by smay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Boardwalk Ferrari responded

Thank you recognizing Paul Frey this morning on DealerRater. We sincerely appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great week!

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