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Boardwalk Ferrari- Service Center

Plano, TX

4.9
790 Reviews

790 Reviews of Boardwalk Ferrari- Service Center

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May 26, 2020

Great experience! I just had a 612 cam shaft belts replaced, and everything was performed to my satisfaction. The final bill was exactly the cost that was quoted. Job More

by mcdco2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Boardwalk Ferrari responded

Gary, we love your 612 and thank you for sharing your service experience with us on DealerRater. Please let Paul know anytime that we may be of further service to you. Make it a great week!

May 22, 2020

Steve did a brilliant job assisting me with a same day service request which was very time sensitive. Took great care and went the extra mile to be helpful. Deeply appreciated! More

by lapplbaum
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with Steve Fordham. We sincerely appreciate your business and recommendation. Make it a great (and safe) Memorial Day weekend.

May 12, 2020

They go above and beyond! Service in Plano creates a bit of a problem as we are located in Benbrook. They did not hesitate to offer to come get the car and return it after ser More

by dtonne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Boardwalk Ferrari responded

Thank you for your review and for sharing your experience. We're glad we could provide some relief for you during these times! We appreciate you and your business. Please let Steve or Chris know if we may be of further assistance.

April 20, 2020

Professional, knowledgeable, accommodating and efficient! Paul is an absolute pleasure to work with. I'm very appreciative; highly recommended! Highly accommodating during my last visit to the service depar More

by bobbarnard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Boardwalk Ferrari responded

Bob, thank you for the nice review of Paul Frey and our service department at Boardwalk Ferrari. We appreciate you and your continued loyalty! Let us know anytime we may of further assistance. Make it a great (and safe) week!

April 20, 2020

Very accomodating. No issues. Good reputation, good experience so far. Very pleased and recommend frequently. Good selection of models and they make an effort to enhance the exper More

by sstroud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Boardwalk Ferrari responded

Scott, thank you for recognizing Chris Williams and our service team at Boardwalk Ferrari. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. We are here for you!

April 19, 2020

Impressed with Service Dept. and Paul Frey at Boardwalk! Paul Frey got me into the shop to inspect and warranty my car very quickly! I appreciate their customer orientation and professionalism! Highly Recomm More

by Rich B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Boardwalk Ferrari responded

Rich, thank you for your recommendation of Paul Frey and our service department here on DealerRater. Please let us know anytime that we may be of further service to you. Make it a great (and safe) week.

April 17, 2020

Steve at Boardwalk Ferrari Maserati is the absolute best!! I experienced the fastest, most professional and friendliest service. Never trusting my car anywhere else again. 10/10 recommend. More

by Persia
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

Boardwalk Ferrari responded

Persia, thank you for sharing your service experience with Steve Fordham at Boardwalk. We appreciate you! Please let us know anytime that we may be of further service to you. Have a great (and safe) weekend.

April 16, 2020

Paul Frey -> Friendly, professional and VERY knowledgeable on Maseratis. I trust Paul 100% with his recommendations for repairs. Boardwalk Ferrari/Maserati - first in class for service. They More

by Lz33w7
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your experience with Paul Frey and Boardwalk Maserati. We sure appreciate your business and recommendation here on DealerRater. Please let us know anytime that we may be of further service to you. Make it a great (and safe) weekend.

April 14, 2020

Great service, better than most! Took my car in for routine maintenance and door that wouldn't lock. Paul's communication on the status of the car was spot on. Once complete, he fol More

by jtkeller01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Boardwalk Ferrari responded

We were glad that we could be of service to you! Thank you for sharing your experience with us and for recognizing Paul. Please let us know anytime that we may be of service. We appreciate you!

March 31, 2020

Excellent Service & Facilities I have had a variety of work done on my 2017 California T, including warranty work, annual servicing and other miscellaneous items. The team has alway More

by '17California
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2020 -

Boardwalk Ferrari responded

We love keeping your Ferrari California looking and operating like new. Thank you for sharing your service experience with our team at Boardwalk Ferrari. Please let Steve and Chris know anytime that we may be of further service to you. We appreciate you and stay safe!

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