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Boardwalk Ferrari- Service Center

Plano, TX

4.9
774 Reviews

774 Reviews of Boardwalk Ferrari- Service Center

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March 06, 2020

Excellent customer service Excellent dealership, good attention to all the fine details and always fun to walk around the showroom. Paul is my service manager, he is great...com More

by ahabash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your experience and recommendation of Boardwalk. We look forward seeing what's new and fun on the showroom as well! Please let Paul know anytime we may be of further assistance to you. Enjoy the spring weather this week!

February 26, 2020

Another annual service on my 2011 Ferrari California. Done right, done on time and great communication throughout the process. Service stellar, as always, at Boardwalk Ferrari. Enjoy working with Paul an More

by tomc_mets
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Marie Tovar
Feb 27, 2020 -

Boardwalk Ferrari responded

Tom, thank you for your continued service with us and your review on DealerRater. We appreciate you! We look forward to seeing you at future events. Enjoy the beautiful weather this weekend in your Ferrari California!

February 09, 2020

Scheduling was easy with the reminder received a month in advance. Got the car back to me when expected. Staff was friendly as expected. Everything was great. More

by Mark
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Boardwalk Ferrari responded

Mark, thank you for sharing your experience with us on DealerRater. We sincerely appreciate your business. Please let Chris know anytime that we may be of further service to you. Make it a great week!

February 03, 2020

Chris did a great job in keeping me updated on what was found, my options. I appreciate his and the service departments professionalism, picking up the car, it was ready to go very little waiting time. I w More

by F430
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Boardwalk Ferrari responded

Dennis, thank you for sharing your Boardwalk Ferrari service experience with us. Brian Benjamin will be reaching out to find out how we dropped the ball with our follow up on the sales side. We appreciate you!

January 29, 2020

Wheel Replacement Paul Frey did an excellent job tracking the delivery of the wheel from Maranello to the US and arranging for the technician to install and align the c More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Boardwalk Ferrari responded

Charlie, thank you for your review of our service team at Boardwalk Ferrari. We appreciate your continued trust and business with us. Please let Paul or Steve know if we may of further assistance. Have a great week!

January 27, 2020

A+ Excellent Service on 458 Spider Amanda took care of every question/concern. Worked with out-of-state dealer on completing paperwork for registration process. You've earned a repeat c More

by Drewcati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mindy Collins, Amanda Marie Tovar
Jan 28, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your experience with Boardwalk Ferrari on DealerRater. We sincerely appreciate your business and recommendation. Please let Amanda, Julie, and Mindy, know anytime that we may be of further service to you. Make it a great week!

January 22, 2020

458 maintenance From the minute I walked in until I came back to pick up my car, the guys at Boardwalk Ferrari were more than helpful and all aspets were top notch, t More

by browndelo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Elam
Jan 23, 2020 -

Boardwalk Ferrari responded

Thank you for your review on DealerRater of Boardwalk Ferrari. We appreciate you and your business with us! Please let us know anytime that we may be of further service to you.

January 21, 2020

458 Service Bought my car in for service. Naz was friendly and accommodated my needs. The are expensive but do a great job! She is the go to for your service need More

by Yabba2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk Ferrari service experience on DealerRater this morning. Please let us know anytime that we may be of further service to you. We appreciate you!

January 20, 2020

Boardwalk Ferrari has great Service! Boardwalk Ferrari has great Service and you'll need great service if you have the Ferrari I do! Paul Frey and Steve Fordham have provided top notch More

by WJG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Boardwalk Ferrari responded

First off, we completely understand your frustration and we are committed to giving you the Ferrari service that you deserve. Our goal and purpose is to get you back on the road safely, as soon as possible. We understand that this situation was not optimal for you and we are here for you. Please know that this has been shared with corporate as well. Make it a great week and thank you for sharing your experience on DealerRater.

January 20, 2020

Excellent customer service Previous to my experience with Boardwalk Ferrari, I would not consider owning a Ferrari in a city without a dealership. However, they have made Ferra More

by Bo Caz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Boardwalk Ferrari responded

Bo, we appreciate you and thank you for sharing your service experience with us on DealerRater this afternoon. Please let Steve and Paul know anytime that we may be of further service to you. Have a great week.

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