Back

Boardwalk Ferrari- Service Center

Plano, TX

5.0
839 Reviews

839 Reviews of Boardwalk Ferrari- Service Center

Sort by
July 20, 2019

Poor Ferrari Quality & Parts Supply I received a new Ferrari. Waited for 2 years for the car. I receive the car and it gets delivered to me. (I didn't purchase the car through Boardwalk More

by WJG
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2019 -

Boardwalk Ferrari responded

Although this is a highly unusual case, we can appreciate your frustration, while we waited on parts from Italy. Paul was on a rally with our clients in California all week, but we will get back with you ASAP, after checking status with Italy on Monday.

July 16, 2019

AC repair This car is new to me and I was disappointed that the AC failed but the repairs seem to be effective and the service was top notch. More

by Hogeye46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Neighbors
Jul 17, 2019 -

Boardwalk Ferrari responded

We were glad to get your AC restored and get you back on the road. Please let us know anytime that we may be of further service to you. We are here for you. Make it a great day.

July 08, 2019

Service and prep for shipping for a “rally” I love the can do attitude and even more the quality of the service provided. Just doesn’t get any better. My “toy” stays in peak performance mode. More

by Ermdtx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Forge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk Ferrari experience this morning on DealerRater. We look forward to an exciting rally with you next week. Please let our team know anytime that we may be of further service to you.

July 04, 2019

Eletrical System Test and Battery Steve and Paul worked diligently to test electrical system over a period of time to determine whether battery was at fault or there was a draw in the More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Boardwalk Ferrari responded

Charlie, we were happy to be of service to you. Thank you for sharing your Boardwalk Ferrari experience on DealerRater. Please let Steve and Paul know anytime that we may be of assistance to you. Have a great weekend.

July 01, 2019

Fastest alignment service Got new tires on my '18 488 - needed an alignment - with the help of Sam Elam & Paul Frey I was in and out of their Service department in less than a More

by SebasRides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Elam
Jul 02, 2019 -

Boardwalk Ferrari responded

Sebastian, thank you for sharing your service experience with us for your 2018 Ferrari 488. Please let Paul and Sam know anytime that we may be of further service to you. Have a great week + 4th! We appreciate you!

June 10, 2019

Great customer service Paul was wonderful getting the service set up and having my car picked up and delivered as promised,, with updates/communication along the way. He and More

by KAK458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with us on DealerRater this morning. Please let Paul and Steve know anytime that we may be of further service to you. We appreciate your business and recommendation. Make it a great week.

June 03, 2019

Exceptional Customer Service I've been servicing my cars at Boardwalk Ferrari since 2007 and time after time they have exceeded my expectations with exceptional customer service. More

by SebasRides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Elam, Mike Letourneau, Naz Hormozi
Jun 03, 2019 -

Boardwalk Ferrari responded

Sebastian, thank you for sharing your experience with Boardwalk Ferrari over the past 12 years. We sincerely appreciate your business and recommendation here on DealerRater. Please let Sam, Paul, and the rest of our team know anytime that we may be of further service to you. Make it a great week!

May 12, 2019

Fantastic Service Boardwalk Ferrari exceeded my expectations! The communication from the time my vehicle was picked up from my home & once arrived to the dealership was More

by jg1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naz Hormozi
May 13, 2019 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk Ferrari service experience on DealerRater! Please let Naz know anytime that she may be of further service to you. We appreciate you and hope you have a great week ahead.

May 11, 2019

Check engine light? Oh dear! No one likes seeing a check engine light, especially on an exotic like a Ferrari. :( However, there is comfort in knowing that the best in the busine More

by tomc_mets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naz Hormozi
May 11, 2019 -

Boardwalk Ferrari responded

Thank you for sharing your recent service experience with our team at Boardwalk Ferrari. Please let Paul and Naz know anytime that we may be of further service to you. Make it a great weekend.

April 08, 2019

Extraordinary service from a professional and courteous team I brought a 458 to Boardwalk Ferrari for a PPI inspection and could not have been more pleased with their prompt completion of the work and the thorou More

by Mab0201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Letourneau
Apr 08, 2019 -

Boardwalk Ferrari responded

Congratulations on your new (and first) Ferrari! Welcome to the Boardwalk Ferrari family. Please let Paul and Mike know anytime that we may be of further service to you. We appreciate your business and recommendation. Make it a great day and enjoy your Ferrari 458... we know that you will!

...
55
...