Bob Ferrando Ford

As always everyone is so helpful, kind and good at explaining anything. You make it easy for me from start to finish. I’ll be back of course. explaining anything. You make it easy for me from start to finish. I’ll be back of course. More

Top notch customer service and efficiency....always furnish a timeline for repair and offer rental car if available....John Barney has always been good to us.... furnish a timeline for repair and offer rental car if available....John Barney has always been good to us.... More

Service department came through again with the help I needed quickly. Arlen helped fit me in the schedule and the part I needed was in stock and installed no problem. needed quickly. Arlen helped fit me in the schedule and the part I needed was in stock and installed no problem. More

Customer service was great! Had help from Shawn and he was very attentive to our needs. Daughter left happy with better car for Erie winters. Will recommend to family and friends! was very attentive to our needs. Daughter left happy with better car for Erie winters. Will recommend to family and friends! More

I highly recommend Bob Ferrando Ford from the time I walked in the door until I picked up my new 2020 Ford EcoSport. The staff was awesome and efficient and answered all of my questions and help me set walked in the door until I picked up my new 2020 Ford EcoSport. The staff was awesome and efficient and answered all of my questions and help me set up most of the features on my new suv. More

I cannot speak for everyone, but when I purchase a vehicle I do not want to spend the entire day there completing paperwork; I was lucky enough to get in and out the night that I purchased my vehicle. vehicle I do not want to spend the entire day there completing paperwork; I was lucky enough to get in and out the night that I purchased my vehicle. I know my salesman personally and if you do not know him, you need to do yourself a favor and call him the next time you are in need of a vehicle. Todd would never sell someone something that he would not drive himself. He has integrity and takes his job seriously, which is important in the car business. I enjoy my new car and if you do not have a heated steering wheel- you need one! More

They bent over backwards to make it possible for us to buy that car,,,Shawn seemed like he really, personally wanted us to be able to take that car home that day,,,we felt like we were special to him,,,I' buy that car,,,Shawn seemed like he really, personally wanted us to be able to take that car home that day,,,we felt like we were special to him,,,I'm sure that he treats all his customers that way,,,he's a very good salesperson,,, More

Service department takes great care of me. Always have a loaner car for me. I always deal with Arlan he knows how to get to the bottom of the problem. loaner car for me. I always deal with Arlan he knows how to get to the bottom of the problem. More

I bought my first new truck,F150, at Bob Ferrando ‘s in ‘97 . The staff treated us like we were buying a Bentley. Great people and great vehicles. I have owned Fords for forty years and that’s the best pla ‘97 . The staff treated us like we were buying a Bentley. Great people and great vehicles. I have owned Fords for forty years and that’s the best place to buy them. Even if you don’t buy your car truck or SUV there they still treat you right. More

I would think that this place would let customers know when a better deal is going to happen soon and could save the customer $1500 dollars. when a better deal is going to happen soon and could save the customer $1500 dollars. More