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Bob Ferrando Ford

Girard, PA

4.8
2,332 Reviews
Since 1980, Bob Ferrando Ford has proudly been family owned and operated, serving our community with honesty, integrity, and a commitment to exceptional customer care. For more than four decades, we’ve built our reputation on treating every customer like family — because to us, you are. Located on 13 spacious acres, our dealership offers an extensive selection of new Ford vehicles and quality pre-owned models, giving you the inventory and variety you deserve all in one convenient location. We are especially proud of our 73-degree heated Used Car Factory Superstore, providing a comfortable indoor shopping experience in thw winter. No matter the weather outside, you can browse our carefully inspected pre-owned inventory in total comfort. Our dedication to excellence has earned us the prestigious Ford President’s Award, recognizing outstanding achievement in customer satisfaction. We are also a CARFAX Lifetime Dealer, demonstrating our long-standing commitment to transparency and vehicle history reporting you can trust. From sales and financing to expert service and maintenance, our experienced team is here to support you every step of the way. At Bob Ferrando Ford, we don’t just sell vehicles — we build lasting relationships. We look forward to welcoming you to our dealership and showing you why generations of families continue to choose Bob Ferrando Ford.
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8868 Ridge Rd

Girard, PA

16417

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Showing 2,332 reviews

February 01, 2021

Got the recall in my 2011 Ford Ranger in the mail. Called the toll free number and they made appointment with Ferrando Ford who contacted me shortly therafter. Ferrando completed recall in timely manner whil More

by Matty T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2021

We were shopping for an inexpensive used car for our soon-to-be sixteen year old daughter and Todd Kroh helped us find one with all the bells & whistles important to a teenager. There was an issue with More

by Amanduh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Kroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2021

Service was scheduled and perform promptly. The entire dealership has always been the best people to deal with. My wife and I been have been using this dealership for many years and would not change a th More

by PHILMCAFEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Kroh
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
January 28, 2021

Shawn Haas and his team always make it easy to get into a new vehicle. My third time leasing. Great vehicle at a great price. More

by DANPIERCEDVM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

The entire dealership was most pleasant. Especially Todd in sales. He showed caring & kindness along with Taylor & Jennifer. Great experience.Tjanks to them for all their time. More

by Lyndalou56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Kroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer in finance, Taylor Irvin
January 27, 2021

Service was scheduled promptly. They were able to diagnose the problem quickly. I was advised of the cost and the time it would take to make the necessary repairs. The customer lounge was clean and More

by Kaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

I had a pleasant experience at this dealership. The salesman was very nice and helpful. They made buying a car a very easy and quick process. More

by Tiaralynnb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard More
January 25, 2021

I was very happy with my recent service visit and attribute it directly to the outstanding customer service skills of Doug in your service department. More

by Jimhealy7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
January 21, 2021

Very pleased with this dealership. Have purchased four or five vehicles from here. Have shopped here for years. Always leave here with a vehicle. Thanks. More

by KNDY226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Cooley, Scott Wolfe
January 21, 2021

The service is always excellent, they are pleasant , friendly and knowledgeable, the work done is on time snd always explained and ok’d before it is done. More

by Jayschuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
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