Bob Ferrando Ford - Service Center

I has a bad experience recently. I was getting a the high mount 3rd brake light installed in my vehicle. They cut off the outer bolts on my rear visor and scratched the paint in the I was getting a the high mount 3rd brake light installed in my vehicle. They cut off the outer bolts on my rear visor and scratched the paint in the process and got greasy hand prints on my headliner. They didn't tell me they cut the bolts off as I found this myself. They were gonna let me drive off the dealership property with missing parts. Usually have good service, but this last visit was below par. More

Easy schedule. Work was done properly and in a timely. Employees were very polite and helpful. Work was done properly and in a timely. Employees were very polite and helpful. More

Great place! Always take good care of me and my car. Would highly recommend them! Always take good care of me and my car. Would highly recommend them! More

Got an appointment easily. Arlen took great care of my car! I will definitely come back! Arlen took great care of my car! I will definitely come back! More

Great people, very helpful and knowledgeable. Todd is a great salesman. Service department is great also. Todd is a great salesman. Service department is great also. More

Took our 2016 Escape in for service. Has a 2.o ecoboost. Issue was in Drive, there were several instances of no power while depressing the gas pedal. After a complete computer analyze, c Has a 2.o ecoboost. Issue was in Drive, there were several instances of no power while depressing the gas pedal. After a complete computer analyze, conclusion was no past nor present codes. Every thing was "good", and got to love this one....in writing they stated it was the after market floor mat folding under the pedal. That's mechanic speak for " I don't have a clue. Picked up the car, and almost didn't make it back home...same issues (I removed the supposedly offending floor mat . I took care of the problem, as barely got to the hospital to visit my wife, and on my way home, stopped and purchased a new 2024 SUV...NOT a Ford. Greta disappoint with the product and service. Problem solved. More

Service was thorough, as was the explanation of my problem along with the solution. I got advice on how to possibly prevent a reoccurrence.. problem along with the solution. I got advice on how to possibly prevent a reoccurrence.. More

Very happy with my purchase and the whole process in general. Todd was patient and very helpful throughout the sales process. I would recommend this dealer to anyone. general. Todd was patient and very helpful throughout the sales process. I would recommend this dealer to anyone. More

The staff is very helpful, friendly and knowledgeable. They are always willing to go the extra mile for you. They are always willing to go the extra mile for you. More

Got my truck back on the road and in a speedy Fashion. Fair price also Fair price also More