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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,480 Reviews

1,480 Reviews of Bob Ferrando Ford - Service Center

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February 17, 2021

Very friendly, reasonable costs. I needed new tires and recomended the top of the line michelins and i absolutely love them my truck has never driven through the snow like this it's better than when it was More

by WARNER7500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
February 12, 2021

Took my vehicle in for a rattle. Thought they fixed it but it was still there when I picked it up. The tech came out to figure out my concern and they ended up keeping it another day. Figured out the i More

by Szklenski115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin (mechanic who worked on my vehicle)
February 11, 2021

We will not go anywhere else for our vehicles. Always treated fair by service when needed with fair pricing. They always make it as convenient as possible. More

by brygris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

Got me an appointment right away.Had to order part and Got me an appointment right away. Had to order part and got me back in to install. Washed my car. All is well. Friendly crew. More

by Dave Donegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2021

Got the recall in my 2011 Ford Ranger in the mail. Called the toll free number and they made appointment with Ferrando Ford who contacted me shortly therafter. Ferrando completed recall in timely manner whil More

by Matty T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2021

Service was scheduled and perform promptly. The entire dealership has always been the best people to deal with. My wife and I been have been using this dealership for many years and would not change a th More

by PHILMCAFEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Kroh
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
January 27, 2021

Service was scheduled promptly. They were able to diagnose the problem quickly. I was advised of the cost and the time it would take to make the necessary repairs. The customer lounge was clean and More

by Kaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

I had a pleasant experience at this dealership. The salesman was very nice and helpful. They made buying a car a very easy and quick process. More

by Tiaralynnb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard More
January 25, 2021

I was very happy with my recent service visit and attribute it directly to the outstanding customer service skills of Doug in your service department. More

by Jimhealy7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
January 21, 2021

The service is always excellent, they are pleasant , friendly and knowledgeable, the work done is on time snd always explained and ok’d before it is done. More

by Jayschuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
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