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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,468 Reviews

1,468 Reviews of Bob Ferrando Ford - Service Center

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January 14, 2021

Sales and service have been great. Both have been consistently courteous, informative, and helpful. And now I will complete your twenty five word minimum requirement. More

by jimwakeman67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
January 12, 2021

Terry Delfft worked with me to get into this truck at a price I could afford. The service dept was quick to get me truck in when it needed serviced. Overall, quality throughout. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Delfft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
January 11, 2021

You guys always do a nice job...thanks for getting me in so quickly! Thank you again!!! I will obviously bring my truck back when it needs it’s next service! More

by b_yochim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Delfft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Greenawalt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Emanuel, Laurie Garber, Doug Casane
January 07, 2021

I was surprised and thankful for the quick service, the appointment scheduling was a breeze as well! Everyone passing by and the gentleman I had direct contact with very nice group. More

by aliciakeyes11@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
January 05, 2021

I choose Fernando Fords Service Department because the take great care of my trucks at a fair price. They only make necessary repairs. Very reliable and won’t rip me off!! Highly recommend!!👍 More

by markformanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb!!!
January 02, 2021

Had my truck there back and forth multiple times for a niose in my front end. After the 4th or 5th time it still makes the noise, just not as loud. Very frustrated with this issue. Now my truck is over t More

by WIECZOREKAMANDA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Arlen Bird
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2021

Service department. Great bunch of guys and gals. Akin Service department. Great bunch of guys and gals. Akin is a treat to deal with and the crew is always personable and understanding. Thank you More

by Pittmac68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
December 31, 2020

Doug did a great job and was extremely friendly to me and my daughter. He then gave me a card with the code needed to keep in my wallet in lieu of having one provided from the original dealer. Very profess More

by courtney.loper17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
December 29, 2020

I drive all the way out to this location simply for the experience. The employees are always so pleasant and helpful. I am always pleased with my service visits. More

by mwatson061497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
December 29, 2020

Bob Ferrando Ford has very knowledgeable people working there. Friendly atmosphere they accomadate their customers. They provide fast service. Honest and upfront. They Sell Great American cars For American More

by Willsgeneral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
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