Bob Ferrando Ford - Service Center

This was a good and painless experience. The technicians were friendly, helpful, and knowledgeable about my Mustang even though I did not purchase the vehicle at the Bob Ferando dealership. The technicians were friendly, helpful, and knowledgeable about my Mustang even though I did not purchase the vehicle at the Bob Ferando dealership. More

On time. Very considerate and professional staff. Good and timely communication. Nice job and I would eagerly recommend. Thanks! Very considerate and professional staff. Good and timely communication. Nice job and I would eagerly recommend. Thanks! More

On time. Very considerate and professional staff. Good and timely communication. Nice job and I would eagerly recommend. Thanks! Very considerate and professional staff. Good and timely communication. Nice job and I would eagerly recommend. Thanks! More

I've worked with the sales, service, & parts departments, and they have always been great. I've never had any issue with any of the personnel at Ferrando, and they have always been very welcoming & helpful. and they have always been great. I've never had any issue with any of the personnel at Ferrando, and they have always been very welcoming & helpful. More

They do great work. Complete work on time and are accommodating I have never had a problem with service there. Complete work on time and are accommodating I have never had a problem with service there. More

Dealership keeps you informed and curtisious Everyone is checking on customer to make sure they are being helped checking on customer to make sure they are being helped More

I'm very satisfied with the service I get . Arlen and John always treat me well Arlen and John always treat me well More

Arlen called to inform us of how much it would cost to replace a rear bumper light so we knew how much to expect it to cost, he was so kind and professional. Thanks for your hard work Arlen! replace a rear bumper light so we knew how much to expect it to cost, he was so kind and professional. Thanks for your hard work Arlen! More

Straightforward review of issues/options. Opportunity to discuss and move forward. Have an issue with FORD that must be dealt with. Opportunity to discuss and move forward. Have an issue with FORD that must be dealt with. More

We have been going to Ferrando now for 8 years, since we bought our 2016 Escape. Always have a great experience. They are all kind, respectful, and knowledgeable . bought our 2016 Escape. Always have a great experience. They are all kind, respectful, and knowledgeable . More