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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,478 Reviews

1,478 Reviews of Bob Ferrando Ford - Service Center

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April 03, 2023

Service department is always respectful and on time. Always informing the status of vehicle. I recommend dealership. More

by Schueth08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Wolfe
April 02, 2023

Excellent service department always helpful and professional with quality work. I trust their advice, because they are honest! More

by GJACOBSPHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
March 31, 2023

They went above and beyond in the way they attempted to solve my vehicle problem ... I was treated very courteously and professionally. ... and I will continue going to them for all my vehicle service nee More

by Herbie6215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

Every aspect of the service department is excellent. As good as it gets. Highly recommended. More

by EHD6845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clyde…..pick up and delivery
March 29, 2023

Very accommodating we’re able to fit me in quick Very happy with the service More

by M.stinis60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

You guys fixed the problem I'm thinking the nickel in the CD player shorted the module out. The radio seems to be good now, thank you. More

by savinggrace60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keaton Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

They are kind and efficient. They even took care of a recall that I hadn’t remembered. More

by NATALIELAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
March 24, 2023

Arlen Bird, the service writer really delivered. He got my car in quickly without notice and had work performed as his schedule permitted and brought the job in at under the estimated cost. That's More

by Dianetretter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2023

Great, efficient service, I have complete confidence when I bring my car in that it’s going to receive the attention and the best care that I could ask. A rare commodity today. More

by DPUGH7495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb M., Laurie Garber, Doug Casane
March 23, 2023

Service was very fast and professional. Got my new tires over to service same day as inspection so I did not have to go back. More

by CHRISTYLINGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob in parts very good!
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