1,481 Reviews of Bob Ferrando Ford - Service Center
My 2013 Ford Explorer came back home driving like new once again! This team in the service department at Bob Fernando never lets us down! I have been taking my Fords here for years! Excellent service a once again! This team in the service department at Bob Fernando never lets us down! I have been taking my Fords here for years! Excellent service and top notch employees ! Thank you! More
I like Ferrando Ford cause they are very professonal at what they do . You don’t have to wait forever for an appointment and all the employee that i have dealt with have been helpful. what they do . You don’t have to wait forever for an appointment and all the employee that i have dealt with have been helpful. Sam constantino More
John in service was very accommodating and extremely helpful. I have gone to Bob Ferrando for the past 30 years because of the owner and the people that work there. helpful. I have gone to Bob Ferrando for the past 30 years because of the owner and the people that work there. More
I have always been pleased with my experience at the service department. Have been treated kindly if I have a concern.Never had a problem at all. service department. Have been treated kindly if I have a concern.Never had a problem at all. More
First time at this dealer.. Customer service was great. They were upfront about initial diagnostic costs...prompt to call about issue and pricing. No complaints..service dept was knowledgeable and check ca They were upfront about initial diagnostic costs...prompt to call about issue and pricing. No complaints..service dept was knowledgeable and check cashier super friendly!! She even told me about Ford Rewards. I have owned a Ford for 20 years and first time I'm hearing about Ford Rewards!! Definitely will go back! More
As always, exceptional service! Explained what was wrong in a way I could understand. They fixed the problem in no time at all. Even washed my car which I appreciated very much in a way I could understand. They fixed the problem in no time at all. Even washed my car which I appreciated very much More
I have been doing business with Ferrando for over six months. The service department, especially the manager, is outstanding. The sales department, especially Mr DeDionisio, was very helpful in completi months. The service department, especially the manager, is outstanding. The sales department, especially Mr DeDionisio, was very helpful in completing the arduous paper work of converting my lease, which originated at another dealership, into a sale. I intend to exclusively do business with Ferrando in the foreseeable future. Thanks Greg Dollinger More
Your service department is first rate. I had a recent problem with brakes and rotors on my leased 2018 Explore which had less than 25,000 miles. The service manager, John was outstanding in resolving my problem with brakes and rotors on my leased 2018 Explore which had less than 25,000 miles. The service manager, John was outstanding in resolving my issues. I will stay a loyal Ford customer because of this exceptional experience. More
As always, the Bob Ferrando Dealership did a fantastic job with the friendliness, courtesy and the knowledge in their craft. Over the years I dealt with many dealers' service departments but this happens job with the friendliness, courtesy and the knowledge in their craft. Over the years I dealt with many dealers' service departments but this happens to be the best. No matter which question that I had concerning my vehicle there was either an answer within seconds or at times an answer before I could get the words out of my mouth. I always come away from the service department with a confidence that the work was performed in a professional manner. Great Job!!! More
always feel that I am taken care of. feel good being part of Ferrando Ford family. the Servic e Dept is exceptional.makes you feel that they want to do the best that they can for you. part of Ferrando Ford family. the Servic e Dept is exceptional.makes you feel that they want to do the best that they can for you. More