Back

Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,468 Reviews

1,468 Reviews of Bob Ferrando Ford - Service Center

Sort by
May 14, 2021

Staff is always courteous and professional as well as knowledgeable; work is done on time and staff always explains service performed; follow-up as needed More

by SF6794
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
May 13, 2021

Bob Fernando Ford World John Barney,I just wanted to write you a quick note to thank you for your honesty and dedication while I had my Lincoln MKX in for service Thank You, ROBERT G DUNLAP ROBERT D More

by rgdunlaptrucking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
May 12, 2021

They are awesome and very friendly. They called about what was needed and what passed so we were aware and could make decisions. Check out was very friendly. More

by 3dd1372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
May 11, 2021

The process was easy didn't take long . The workers r very friendly that's why I go there all the time . Have two fords and go there all the time . More

by climpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
May 09, 2021

John and Doug in service stood up to the plate on my recall from Ford. Ford motor co did not let me know of this recall nor did Ferrando Ford. i only found this out via a local service shop. FMC wan More

by Jimbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
May 05, 2021

My truck was in for its annual inspection. The work was timely performed and the truck was ready when promised. My 2011 F-150 was bought new at this dealership and every scheduled service has been perform More

by GILMOREFARM
Recommend Dealer
Yes
Employees Worked With
Laurie Garber
May 04, 2021

Excellent sales and service departments. Polite and informative people and accommodating to your schedule and needs. Would recommend them to family and friends. Thank you More

by LADYBUG2857
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
May 04, 2021

This service department is one of the best I have ever seen. They were extremely professional and also very accommodating in our time of need. They repaired our vehicle with a smile at a very reasonable p More

by Pmcjrmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
May 04, 2021

Friendly, businesslike, efficient. Car was inspected and when I went to the waiting area which was filled to COVID Capacity one of the employees offered me coffee and directed me to another area to wait . More

by lmgstrobel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
May 03, 2021

Fast and friendly! Everything went smoothly, informative and priced well. Will define coming back for any additional work that I may need done. Thank you! More

by Lynnk02085
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
...
96
...