Bob Johnson Buick GMC South - Service Center

exelent service,friendly service manager. I leased my car from patrick buick & GMC , my last car was an altima but it was a hard ride compared to my AKADIA which is like a caddy i I leased my car from patrick buick & GMC , my last car was an altima but it was a hard ride compared to my AKADIA which is like a caddy in luxury by comparision to the aforementioned, i brought my suburban in for service, while i was their the service manager told me about a recall for my brake lights switch that stayed on draining my battery he replaced that same switch saving me money later i liked that part how thoughtfull and considerate of the service manager, mario maimone my brother has known him for a long time and has much praise for him also. ALFRED LOVE More

Excellent service at Patrick! Came in for an oil change and problem with seat controls. Found I also needed new tires and rear brakes. Jeff Palm was very helpful with lining up all Came in for an oil change and problem with seat controls. Found I also needed new tires and rear brakes. Jeff Palm was very helpful with lining up all the services I needed and ordering some parts. More

Who is the animal that likes to drag bird, grass, mice. My 2014 Terrain for no reason decided to have a problem starting. Met Jeff Dahlin at the service area and described the problem, just thinking it cou My 2014 Terrain for no reason decided to have a problem starting. Met Jeff Dahlin at the service area and described the problem, just thinking it could be a sensor. To our surprise the service personnel discovered under the engine cover, there was a supply of grass, leaves, dead bird (blue jay), mice, plastic bag etc. One wire to a sensor as bitten though and two others with teeth marks showing exposed wires. Service personnel vacuum the area repaired the sensor. Note: I asked for pictures of the mess and was provided with them to prove it. Thanks to the service personnel, Jeff Dahlin for the quick response. All your service advisors have been great (Jeff Dahlin, Jeff Palm, Marino and Stephen. I didn't get the name of the service tech, but thanks for the pictures. More

Awesome service Needed a headlight changed real quick after getting pulled over and issued a ticket by a NYS trooper, and Mario was able to get me in and fix it quick Needed a headlight changed real quick after getting pulled over and issued a ticket by a NYS trooper, and Mario was able to get me in and fix it quickly. More

Service on Buick Lacross, always prompt, polite, Good Excellent service at Dealership! Jeff, my service Advisor always explains what is being done, informs me when more service is needed but no pressure Excellent service at Dealership! Jeff, my service Advisor always explains what is being done, informs me when more service is needed but no pressure to do it now, can wait till next service. Jeff Dahlin is one of the best I,ve seen. Thanks Jeff for a Great Job, Every time!! More

excellent have always received excellent care anytime I brought my car in for service. would highly recommend this dealership and service dept. to all. and wo have always received excellent care anytime I brought my car in for service. would highly recommend this dealership and service dept. to all. and would return in the future More

A excellant experience Mario , Jeff, and Jeff have been more than helpful when i have been their for service when i got my 2017 Encore Jonathan Collister was great and ver Mario , Jeff, and Jeff have been more than helpful when i have been their for service when i got my 2017 Encore Jonathan Collister was great and very helpful thanks Collin Gardner More

Best employee Dennis and Mario maimone they are the best .. They did really grate explanation to ustandard to get a good solution to solve every things that work be Dennis and Mario maimone they are the best .. They did really grate explanation to ustandard to get a good solution to solve every things that work better way to sell the car and find the problem on car . Iam really glade to be a customer for Patrick Buick gmc .. so happy about it thank both of you ... More

A smooth experience everytime I visit Its like entering a 4 start resort where they are waiting for you when you visit. The best is just pulling into the shop and someone is there waiting Its like entering a 4 start resort where they are waiting for you when you visit. The best is just pulling into the shop and someone is there waiting for you. Nothing better than that. Only my second trip but nothing any less on that trip as well. Jeff is awesome and very customer focused and with a sense of humor to boot. In my many years its a beautiful showroom which enhances the experience and friendliness on top. More

Customer Satisfaction We've bought all our vehicles from Patrick and use them exclusively for service. John Tarplee is friendly and easy to work with. Service is timely We've bought all our vehicles from Patrick and use them exclusively for service. John Tarplee is friendly and easy to work with. Service is timely and efficient. More