Jeff Dahlin
Certified Service Advisor
Bob Johnson Buick GMC South
4700 West Henrietta Rd
Henrietta, NY 14467
Dealership Experience
37 yrs
Industry Experience
38 yrs, 10 mos
Specialties & Trainings
Certified Service
67 Reviews
Write a Review67 Reviews of Jeff Dahlin
June 23, 2018
Awesome dealership Great service members always helpful and fix your car or truck the First time. Also a big Thank You to Mario Majmone for being a great service writer. Great service members always helpful and fix your car or truck the First time. Also a big Thank You to Mario Majmone for being a great service writer. and if u need a car or truck no Better person to go to then Gary Johnson keep up the great work guys. More
Other Employees Tagged: Mario Maimone, Gary Johnson
April 07, 2018
2017 Canyon All Terrain - patrick Only things I would change were the accessories I had put on my Canyon. Products should have been in store to see. Had Tanou Cover and Bed Extender pu Only things I would change were the accessories I had put on my Canyon. Products should have been in store to see. Had Tanou Cover and Bed Extender put on. Not happy with design and ease of use. Together they are almost impossible to lock cover down. Not at all like those on on previous truck. If I has seen before purchase, would have reconsidered. Even service manager had trouble on how to use them. Had to come after initial pickup to get put on. Was told to come in 5 days after purchase. No record in service department of appointment. Had to reschedule a week later. Also, 4-wheel drive shift button and light button location in poor location. Hard to see and always moving positions with knees when entering or existing truck. Don't even realize I'm doing it. Very frustrating. Otherwise, I like the truck. More
Other Employees Tagged: Dave Brick , Michael Pultorak
March 08, 2018
Suberb Sales and Service - Very Professional Dealership It is an absolute pleasure stopping in to address any of my vehicle's maintenance needs the entire GM Service Team under John Tarplee are most accommo It is an absolute pleasure stopping in to address any of my vehicle's maintenance needs the entire GM Service Team under John Tarplee are most accommodating, professional, knowledgeable, and more importantly courteous and friendly ! They have become a regular part of my GM Service family ! I have also been extremely pleased with the Sales Department and their eagerness to satisfy their customers, the courteous and professional treatment that I recently received from Tony Coleman- GM Sales Manager, and Gary Johnson a long time sales associate. You have a rare and true asset in the smooth running and cohesive Sales & Service Department at Patrick's ! My Service Consultant on one recent visit was Mario Maimone please give him my very special Koodos for a job well done ! I would most certainly recommend Patrick's to any of my friends or business associations this is truly a dealership in a class all by its self ! Sincerely, Frederick Rath Fred...... More
Other Employees Tagged: John Tarplee, Tony Coleman, Mario Maimone, Gary Johnson
December 10, 2017
Great service Always polite service reps, quick service and great work. I have been getting work done on my truck since I bought it in 2013 and will continue to vis Always polite service reps, quick service and great work. I have been getting work done on my truck since I bought it in 2013 and will continue to visit for any service i need More
February 05, 2017
Who is the animal that likes to drag bird, grass, mice. My 2014 Terrain for no reason decided to have a problem starting. Met Jeff Dahlin at the service area and described the problem, just thinking it cou My 2014 Terrain for no reason decided to have a problem starting. Met Jeff Dahlin at the service area and described the problem, just thinking it could be a sensor. To our surprise the service personnel discovered under the engine cover, there was a supply of grass, leaves, dead bird (blue jay), mice, plastic bag etc. One wire to a sensor as bitten though and two others with teeth marks showing exposed wires. Service personnel vacuum the area repaired the sensor. Note: I asked for pictures of the mess and was provided with them to prove it. Thanks to the service personnel, Jeff Dahlin for the quick response. All your service advisors have been great (Jeff Dahlin, Jeff Palm, Marino and Stephen. I didn't get the name of the service tech, but thanks for the pictures. More
Other Employees Tagged: John Tarplee, Tony Coleman, Greg Crawford, Mario Maimone , Jeff Palm, Rick Triest
December 02, 2016
Service on Buick Lacross, always prompt, polite, Good Excellent service at Dealership! Jeff, my service Advisor always explains what is being done, informs me when more service is needed but no pressure Excellent service at Dealership! Jeff, my service Advisor always explains what is being done, informs me when more service is needed but no pressure to do it now, can wait till next service. Jeff Dahlin is one of the best I,ve seen. Thanks Jeff for a Great Job, Every time!! More
Other Employees Tagged: Tony Coleman
November 16, 2016
excellent have always received excellent care anytime I brought my car in for service. would highly recommend this dealership and service dept. to all. and wo have always received excellent care anytime I brought my car in for service. would highly recommend this dealership and service dept. to all. and would return in the future More
November 10, 2016
A excellant experience Mario , Jeff, and Jeff have been more than helpful when i have been their for service when i got my 2017 Encore Jonathan Collister was great and ver Mario , Jeff, and Jeff have been more than helpful when i have been their for service when i got my 2017 Encore Jonathan Collister was great and very helpful thanks Collin Gardner More
Other Employees Tagged: Dave Brick, Mario Maimone, Jackie Little, Jonathan Collister , Jeff Palm
October 24, 2016
A smooth experience everytime I visit Its like entering a 4 start resort where they are waiting for you when you visit. The best is just pulling into the shop and someone is there waiting Its like entering a 4 start resort where they are waiting for you when you visit. The best is just pulling into the shop and someone is there waiting for you. Nothing better than that. Only my second trip but nothing any less on that trip as well. Jeff is awesome and very customer focused and with a sense of humor to boot. In my many years its a beautiful showroom which enhances the experience and friendliness on top. More
May 26, 2016
Our second Buick Encore in a year. We just leased a second Encore after purchasing the first one last year. Both times we worked with Eric and he always goes above and beyond. We have We just leased a second Encore after purchasing the first one last year. Both times we worked with Eric and he always goes above and beyond. We have done business with the Patrick dealership for many years and have always been very satisfied. I have nothing but positive experiences with the service department as well. Always efficient and courteous and I never feel like I'm being taken advantage of.... I'm not a car person...just want to turn the key and go. I feel comfortable and confident when buying or servicing my vehicle at Patrick. More
Other Employees Tagged: Mario Maimone , Eric Whitlatch