
Bob Johnson Toyota
Rochester, NY
Filter Reviews by Keyword
By Type
712 Reviews of Bob Johnson Toyota
Excellent customer service We bought our Camry from Joe. We called him when we started looking for a used Highlander. We went in to see one but weren't crazy about it. He said a We bought our Camry from Joe. We called him when we started looking for a used Highlander. We went in to see one but weren't crazy about it. He said another one was coming off a lease. We ended up buying that one from him. Love it!! More
No Nonsense Sales Approach We bought out Camry from through Ian and we we pleased with his direct, no nonsense approach to the sale. We didn't feel pressured and were given all We bought out Camry from through Ian and we we pleased with his direct, no nonsense approach to the sale. We didn't feel pressured and were given all the information we needed to make a good decision. If it wasn't clear, he went over it again until it was. More
Would recommend this to my friends The dealer showed me the discounted price right away from the beginning and didn't waste my time. They also didn't tie the deal with the trade-in of m The dealer showed me the discounted price right away from the beginning and didn't waste my time. They also didn't tie the deal with the trade-in of my old car. The type of cars we wanted were all shown on the screen with the price including the ones that were not in their parking lot and it was easier for us to select the right one. The new car was available to take home the next day. I am also satisfied with 0 APR financing. More
Great Experience! Working with Frank Montalbano was great! Did not feel pressured. Everything was explained to us from start to finish. I highly recommend purchasing fr Working with Frank Montalbano was great! Did not feel pressured. Everything was explained to us from start to finish. I highly recommend purchasing from Dorschel! More
I had a very easy, helpful, swift experience. This was a totally painless experience for me. At no time did I feel pressured or manipulated into purchasing something I did not want. Mike was helpf This was a totally painless experience for me. At no time did I feel pressured or manipulated into purchasing something I did not want. Mike was helpful, informative, and I felt very secure making this large purchase with him. More
Great service I had a great experience at Dorschel. Other dealerships were not as helpful. It was a pleasure working with Frank Gattellaro and the rest of the team. I had a great experience at Dorschel. Other dealerships were not as helpful. It was a pleasure working with Frank Gattellaro and the rest of the team. More
Great car buying experince The experience was very pleasurable. Dont feel like i had to fight for a good price. My saleman was very helpful and easy to deal with. Thank you Mobi The experience was very pleasurable. Dont feel like i had to fight for a good price. My saleman was very helpful and easy to deal with. Thank you Mobishi for helping me out with my new purchases More
Excellent salesmanship on purchasing a certified Rav4 Doug Scheck helped me purchase a certified 2012 Rav4. He. was very curtious and patient. My daughter and her husband have bought and leased from Dorsc Doug Scheck helped me purchase a certified 2012 Rav4. He. was very curtious and patient. My daughter and her husband have bought and leased from Dorschel and said great things about you. The whole experience from beginning to delivery have been. great.Thank you! More
10 10 10 I leased my first car 3 years ago and Joe was very nice and very very knowledgable, so when it was time to make a move I knew I'd be sticking with Dor I leased my first car 3 years ago and Joe was very nice and very very knowledgable, so when it was time to make a move I knew I'd be sticking with Dorschel and with Joe. More
I leased a great 2015 Yaris I was very happy with my experience at Dorschel. They were very informed and helpful and did not force me to make any purchases that I was not intere I was very happy with my experience at Dorschel. They were very informed and helpful and did not force me to make any purchases that I was not interested in. I got a great rate, and although I got a 2 door Yaris instead of a 4 door, I got a great rate and was able to make the decision to get it without being influenced, and I got a lot of discounts. My salesman has been very responsive and helpful to make the documents I have work for the purchase. I think leasing from Dorschel has been a great experience and given me exactly what I want for the resources that I have. More