Bob Johnson Toyota

Easy and stress-free I really appreciated Dorschel's business model as I hate the idea of haggling. It made the entire process far more pleasant and less stressful. I woul I really appreciated Dorschel's business model as I hate the idea of haggling. It made the entire process far more pleasant and less stressful. I would definitely buy another car from Dorshel in the future. The only area they could improve is that it took about a total of 5hrs in the dealership to complete my purchase and I would have preferred that to be closer to 1-2hrs. More

hassle free,smooth transaction Not one problem or hssle during my visit. Everyone in dealt with wentirely out of their way to be helpful and friendly. They even washed my other vehi Not one problem or hssle during my visit. Everyone in dealt with wentirely out of their way to be helpful and friendly. They even washed my other vehicle while I waited for my new one! A+ More

New lease with Mark Fugi Awesome experience with Mark Fujimura. This is my 2nd lease with Mark and as usual he is the best!!! I keep coming back for his wonderful personalit Awesome experience with Mark Fujimura. This is my 2nd lease with Mark and as usual he is the best!!! I keep coming back for his wonderful personality and service! thanks Mark :-) More

Pleasant buying experience From start to finish, Dorschel made my used car buying experience a positive one. My salesman was knowledgeable and low key. The vehicle itself was pr From start to finish, Dorschel made my used car buying experience a positive one. My salesman was knowledgeable and low key. The vehicle itself was prepped well at time of purchase. More

Excellent experience. This is the 5th Toyota we have gotten from Dorschels in the past 24 years. The best one yet. Jason is very knowledgeable. Answered every question we h This is the 5th Toyota we have gotten from Dorschels in the past 24 years. The best one yet. Jason is very knowledgeable. Answered every question we had. He is most helpful in all areas. We will be more than happy to recommend him & the dealership. More

QUICK AND EASY I've been going to dorschel for about 3 years and have been happy every time that is why i went back and got a 2015 camry. The entire process was very I've been going to dorschel for about 3 years and have been happy every time that is why i went back and got a 2015 camry. The entire process was very easy which is great because i work 60+ hours per week. Meghan Garofalo was so helpful and answered all of my questions through email in a timely manner. More

Toyota Matrix AWD May 2015 We purchased a low mileage used Matrix AWD from Dorschel in Rochester NY in May 2015. For the last 25 years I drove Toyota's (a Camry, three Corolla' We purchased a low mileage used Matrix AWD from Dorschel in Rochester NY in May 2015. For the last 25 years I drove Toyota's (a Camry, three Corolla's and a Yaris) to and from work (approx 100 miles per day), so I am in awe of the Toyota products after having averaged about 200k on each vehicle. Dorschel made this purchase the most smooth experience ever, and that is feedback from my wife of 30 years who went with me to all my previous dealings with various other dealerships. We were in and out of the Dorschel dealers in about two hours. My wife immediately commented that the salesperson dealing with us made her very comfortable and put no pressure on us during the negotiations. Kudos to Mr Frank Gattellaro for this service. More

This was our 4th car from Dorschel! In the past 12 years my wife and I have purchased 1 VW, 3 Infiniti's and now a Toyota Highlander from Dorschel Automotive Group. Even though I have a In the past 12 years my wife and I have purchased 1 VW, 3 Infiniti's and now a Toyota Highlander from Dorschel Automotive Group. Even though I have a Toyota dealer 5 miles from my home I happily drove the 35 miles to deal with Dorschel. Not only are they easy to deal with and provide great service. They provide a no hassle purchase experience and the best price with their Clear program. More

I got the RAV4 i wanted (an up grade ) I worked with Don Beuerlein on the last four cars and was always a pleasure to work with. The RAV4 was out front and ready for me I worked with Don Beuerlein on the last four cars and was always a pleasure to work with. The RAV4 was out front and ready for me More

Very pleasant experience Our salesperson was very friendly and did not pressure us at all. A refreshing change from other car buying experiences. We highly recommend purchas Our salesperson was very friendly and did not pressure us at all. A refreshing change from other car buying experiences. We highly recommend purchasing a car at Dorschel! More