
Bob Johnson Toyota
Rochester, NY
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711 Reviews of Bob Johnson Toyota
Excellent I worked with Curtis Williams. He was a pleasure to work with and was always very attentive and accommodating. He worked through the transaction via p I worked with Curtis Williams. He was a pleasure to work with and was always very attentive and accommodating. He worked through the transaction via phone, email and text. It was an easy process not as stressful as I was anticipating. More
Very pleasant and professional Meagan and Tom Ernisse were awesome dealing with for getting a new RAV 4 Vehicle is exactly what we were in need of for our personnel needs Meagan and Tom Ernisse were awesome dealing with for getting a new RAV 4 Vehicle is exactly what we were in need of for our personnel needs More
A good car-buying experience I went to Dorschel to look at the Toyota Prius, and ended up buying one! Dorschel was the first place I looked because they had a good inventory and I went to Dorschel to look at the Toyota Prius, and ended up buying one! Dorschel was the first place I looked because they had a good inventory and I liked the fact that they were transparent with their discounts. I wasn't sure at first whether this was the car for me and the sales person (Angel) was refreshingly easy-going with the sales pitch. He was also patient and accommodating as I came back for a second test drive, then ended up requesting that they find a trade to get exactly the color and trim we wanted. I will also say that they did a great job closing the deal quickly once I made the decision, and this was key as the toyota incentives were expiring within a few days. I should also say that I appreciated their trade-in appraisal system, which I believe was fair and much more transparent than what I've experienced previously. More
Tacoma purchase I called about a used Tacoma I found on the Dorschel website and upon arriving it was parked out front. The vehicle condition was as advertised and th I called about a used Tacoma I found on the Dorschel website and upon arriving it was parked out front. The vehicle condition was as advertised and the buying process was smooth. Salesperson Ian was courteous and even had the car delivered offsite to save the drive for my family to come back another day to pick it up. Third car purchase from Dorschel. Great experience. More
Great dealer I worked with Angel Webb. He was great. He went through everything in the car when I picked it up and answered all my questions. He also followed up a I worked with Angel Webb. He was great. He went through everything in the car when I picked it up and answered all my questions. He also followed up a few days later and checked in to see how things were going. Angel Webb was very helpful with everything even got me and my fiancé snacks with water. So far Dorschel Toyota dealership has been the best experience I ever had while shopping for a vehicle. Angel Webb offer such great customer service that I'm willing to come back in April after I'm done with my second vehicle lease I have with Honda. Thank you for my Toyota Camry I love it. More
Old and New Had to give uNwp the 2000 (15 yr old) Rav 4. Thanks to Rocco in service for good advice. Meghan Garafalo was a great help in getting my new RED Coro Had to give uNwp the 2000 (15 yr old) Rav 4. Thanks to Rocco in service for good advice. Meghan Garafalo was a great help in getting my new RED Corolla. Exactly what I wanted. Simple. Thanks More
The first car couldn't have been much more sweeter My dealer, Frank Montabalno gave me very good experience and a pretty good deal. he explained me everything clearly and helped me out loud. the experi My dealer, Frank Montabalno gave me very good experience and a pretty good deal. he explained me everything clearly and helped me out loud. the experience I had is unforgettable. I would really recommend the dealership to my friends. More
Buying an electric car. Mike Peterson was honest and above board with me and my wife. Mike took time to show us many of the features of our new Prius C. This is the second Mike Peterson was honest and above board with me and my wife. Mike took time to show us many of the features of our new Prius C. This is the second car we have purchased from Dorshel. More
Great experience I've been buying cars from Dorschel for over 20 years. Ronnie Levine was my sales person. When she retired I assumed buying a car would be a hassel, R I've been buying cars from Dorschel for over 20 years. Ronnie Levine was my sales person. When she retired I assumed buying a car would be a hassel, Ronnie made the experience so fast and easy. I was beyone pleased to meet Frank G, it was like being with Ronnie. He made me feel welcome, was patient and highly professional. It really felt like Ronnie was with me. I thought the the day I picked up my car I would be there for hours sine I was turning in my old car, I was wrong!! Within in an hour I was in my new RAV and on my way. He showed me all the bells and whistles, even paired my phone!! It just doesn't get any better!! More
A quick, direct and comfortable experience. I went into the dealership as a first time car buyer and was concerned about being pressured throughout the experience. My salesperson ( Mark Fujimur I went into the dealership as a first time car buyer and was concerned about being pressured throughout the experience. My salesperson ( Mark Fujimura) made me feel very comfortable and facilitated all the paperwork and necessary steps. He world diligently to allow me to pick up my car as soon as possible. Will, without a doubt, be returning to this dealership. More