Bob Lanphere's Beaverton Honda

Great information and help in buying a new 2019 HRV. Appreciated Robert Nathan's help and care in answering all our questions. 👍😉 Brought our 2001 crv in for a determination of why the Appreciated Robert Nathan's help and care in answering all our questions. 👍😉 Brought our 2001 crv in for a determination of why the driver window stopped working after work was done on the door latch. Would have preferred to see the problem after the Dr panel was removed. Got the crv back with the panel put back, the window up and now the door lock switch doesn't t work. 😫 Don't like not being able to see the problem when I come in for service. Prefer a smaller shop for access to problems and mechanic. Every time I brought a door problem happened, we got an additional problem. I'm selling the crv with a recommendation they NOT get the door problems repaired at Beaverton Honda🙈 Eric tried very hard to help me. Good effort Eric More

Easy, fast, got the car and the price I wanted I looked all over the internet, but couldn't find a better deal than Beaverton Honda, probably because their policy is to advertise their lowest price I looked all over the internet, but couldn't find a better deal than Beaverton Honda, probably because their policy is to advertise their lowest price, with no haggling needed. JC Lam quickly took me out for a test drive and sold me the car I wanted. Everyone at Beaverton Honda was extremely helpful, and overall the process was so speedy and pleasant I barely had time to enjoy a cup of coffee. More

Poor Practices We traveled four hours round trip to purchase a low mileage Honda CRV. About to sign papers and write the check when I notice a 1 " gash along side d We traveled four hours round trip to purchase a low mileage Honda CRV. About to sign papers and write the check when I notice a 1 " gash along side door. Dealer had clearly known of and attempted to fix (cover) the dent/gash. Defect was never mentioned to us although there had to be notations of the dealers attempt to "fix" the blemish. "Sales manager", Alberto, was terse and unhelpful and basically said take it or leave it....we'll do nothing to repair it. Obviously if we had driven one block off the lot as owners the problem would have been all ours to fix. Solution: tell the buyer of the known defect and let them decide to buy as is or not. Shady operation. More

John was a good listener, understood the situation, and expertly supported a resolution. I appreciated only having 1 person to talk to vs and all day afair. Thank you expertly supported a resolution. I appreciated only having 1 person to talk to vs and all day afair. Thank you More

Going above and beyond We took our 2012 Honda Pilot in to replace part of the front suspension that was having issues. It turned out the issue was just outside of warranty c We took our 2012 Honda Pilot in to replace part of the front suspension that was having issues. It turned out the issue was just outside of warranty coverage by a few months and was going to cost $1000. Our service rep, Lance Swanson, worked with his manager and the regional American Honda rep to get our repair covered under the expired warranty. What a fabulous surprise. Lance and his team went above and beyond to take care of us -- they could have simply done nothing. I've purchased 2 Hondas from this dealership thus far and I would expect I'll be back to buy more. Big thanks to Lance and team! More

I have had nothing but great experiences at Beaverton Honda. This is my second leased vehicle and they have been helpful, efficient and fair each time. Highly recommended. Service department is excellent Honda. This is my second leased vehicle and they have been helpful, efficient and fair each time. Highly recommended. Service department is excellent too! More