Bob Lanphere's Beaverton Honda

Easy to deal with JC Lam made purchasing our 2016 Honda Pilot easy and pressure free. It went pretty fast when we got there because we knew what we wanted and he had p JC Lam made purchasing our 2016 Honda Pilot easy and pressure free. It went pretty fast when we got there because we knew what we wanted and he had pretty much everything ready to go. More

Great sales person Kalea helped me while I was looking for my new car. I went to the dealership twice to test drive different Accord trims and Kalea was knowledge about Kalea helped me while I was looking for my new car. I went to the dealership twice to test drive different Accord trims and Kalea was knowledge about the cars going above and beyond to answer my questions. Most importantly I never felt pressured to buy. Great customer service experience. If you go to Beaverton Honda work with Kalea! More

With the words to back it up. So I am new to Portland, just getting started in a brand new part of the states and needed to get a reliable set of wheels to start my new career out So I am new to Portland, just getting started in a brand new part of the states and needed to get a reliable set of wheels to start my new career out here. Bought an oldie but a goodie. It had a bit of a hiccup at the start, but that comes with buying an older car. Called Beaverton Honda in the morning, they had a tow truck come and have me checked out and squared off. Had me back on the road in less than an hour. This is really the difference that you pay for when you go through a proper dealership. They definitely took care of me and backed up their own stamp and seal. I feel really relieved that I went with my gut and bought through Bob Lanphere's Beaverton Honda as opposed to another used car dealer. When you go, make sure to ask for a Mr. JC Lam. His explanations were clear and concise and his follow up service was top notch. Would definitely recommend. More

Great experience! ***** Everything was very comfortable and easy process and the 1 on 1 person it’s definitely worth it! Will go there again in future for sure! Everything was very comfortable and easy process and the 1 on 1 person it’s definitely worth it! Will go there again in future for sure! More

Great Sales and Service The organization is very friendly and responsive operation. My sales consultant Melvin Kellough was outstanding. I have also enjoy working with the se The organization is very friendly and responsive operation. My sales consultant Melvin Kellough was outstanding. I have also enjoy working with the service department. They are quite efficient. More

7 mile service shuttle I purchased a Honda Pilot with triple coat paint that started to delaminate on the roof. The factory regional rep agreed to fix the car, but getting I purchased a Honda Pilot with triple coat paint that started to delaminate on the roof. The factory regional rep agreed to fix the car, but getting home from the dealership would require me to walk after getting dropped off at the 7 mile limit on the shuttle service. Dick Hannah Will take you home, to the office or a nearby mall. I guess some dealerships still understand what customer service means. This is the second car purchased from a Lanphere dealership. Not impressed with their promise painted on the service wall. All words, no action. Clearly not something they will stand up for. Also noticed that they add all kinds of charges to cars they sell even though many of the items are included in the window sticker. I hope to never go back there. More

Best experience! Today I went in to trade in my lease for a new one and I was immediately on the defense because I am used to being hassled during the car purchasing p Today I went in to trade in my lease for a new one and I was immediately on the defense because I am used to being hassled during the car purchasing process. Luckily I met with Melvin Kellough when I walked in and he quickly calmed my nerves. I told him exactly what I wanted and he was the only person I had to talk to the whole time I was there. He made it super simple and I didn't get upset about anything once! I would highly recommend going to this dealership because everyone there is super friendly, helpful and of course dealing with only one person throughout the process is great! More

Professional level service I was in a hurry when I first stopped by the dealership and Carlos was very accommodating and helped me find what I was looking for. He worked with my I was in a hurry when I first stopped by the dealership and Carlos was very accommodating and helped me find what I was looking for. He worked with my limited time. When I returned with my spouse and kids to purchase the car he was very helpful in answering all of our questions and helping us through the process. More

Enjoyable experience! We recently purchased a Honda Odyssey from Beaverton Honda. Everyone I spoke with was courteous and helpful. Our sales associate, Carlos, was pleasant We recently purchased a Honda Odyssey from Beaverton Honda. Everyone I spoke with was courteous and helpful. Our sales associate, Carlos, was pleasant, knowledge, and patient. He really listened to us! I would definitely buy another car here! More

Carlos mae the whole experience smooth !! Leasing a car for business is always such a time-consuming and frustrating process. Not this time !! Carlos made it smooth and easy. Everything he Leasing a car for business is always such a time-consuming and frustrating process. Not this time !! Carlos made it smooth and easy. Everything he said he would do, he did. Everything he said would happen, happened. If information was not yet known, he said so. Once known, he immediately communicated the results. Nothing was a surprise. This was my 7th business lease, but my first one at Beaverton Honda. Excellent !! More