Bob Lanphere's Beaverton Honda

Horrible experience We just returned home from Bob Lanphere's Beaverton Honda and our entire family is traumatized. We had been working with a sales person named Mike Wal We just returned home from Bob Lanphere's Beaverton Honda and our entire family is traumatized. We had been working with a sales person named Mike Walsh. The experience initially seemed to be low pressure until we asked more questions about the low ball offer for our trade in and was presented with a final offer that we were not interested in. Mike told us we had to listen to him tell us about their warranty options, despite us telling him we are not interested in an extended manufacturer warranty on a Honda (this is always a bad choice with a Honda's-they just don't break down!) We asked several times for our car keys back (which were given to the dealership so that we could have our trade in assessed for value); however, Mike would make another excuse and then return without our keys. We attempted to leave the dealership, but Mike and another male working at the front desk avoided giving us our keys. I had to demand that they give us our keys and upon them doing so, was told, "Fine. Only because your children are here". We will never go back, we will never recommend this dealership, and would suggest never purchasing from this dealership. Steer clear! More

Best Car Buying Experience EVER On Labor Day weekend, my husband and I travelled to Portland to visit family and help our daughter purchase her first car. We had all done our resear On Labor Day weekend, my husband and I travelled to Portland to visit family and help our daughter purchase her first car. We had all done our research and headed over to Bob Lanphere's to check out a couple of used vehicles. Loved the One Price One Person model and really appreciated the time, attention to our needs and knowledge of our sales consultant, Kyle. I soooo wanted to be the bad cop in this car buying experience, but that role was unnecessary because Kyle was transparent about the models, financing programs and incentives available for our daughter. She drove away in a newly leased HR-V at a price that fit her budget and we flew home knowing she was driving a safe and reliable vehicle. THANK YOU, Kyle, for the great experience and customer-focused deal. More

Very friendly I've purchased 4 vehicles from Bob Lamphere Honda. They have always given me a good deal and worked well with me. I would recommend them to any of my I've purchased 4 vehicles from Bob Lamphere Honda. They have always given me a good deal and worked well with me. I would recommend them to any of my friends. More

First Time Buyer My husband usually buys our cars but this time I had to find a car, contact the dealer and head off into the vast unknown. I found a Honda CRV i liked My husband usually buys our cars but this time I had to find a car, contact the dealer and head off into the vast unknown. I found a Honda CRV i liked and contacted Freddie, a sales manager,at Beaverton Honda, made arrangements to head from Roseburg to Portland look at a used Honda CRV. I liked the fact that the price they advertise is firm and that there's no hassle about pricing This was a pleasant experience all the way around. The salesman, Paul, was very friendly and helpful and by the end of the day I was the owner of a Honda CRV. They agreed to fix a number of things I pointed out needing to be addressed and when I picked up my CRV everything was fixed, the vehicle was cleaned inside and out, the oil changed and I was able to drive my new vehicle home. I've already made recommendations to a number of friends and co-workers to go to Bob Lamphere's Beaverton Honda when they are ready to buy a car. More

Smooth and Professional Our experience was smooth and informative. The employees were kind, relaxed, and trustworthy. We were given a sticker price ahead of time so we knew e Our experience was smooth and informative. The employees were kind, relaxed, and trustworthy. We were given a sticker price ahead of time so we knew exactly what to expect. We bought a slightly used Mazda CX5 and were extremely happy with our purchase. Workers patiently addressed all of our questions and answered them completely. Robert was our sales and leasing consultant, and Freddy was tbe manager to work with us. Both were professional and helpful throughout the duration of our visit. Thanks for a positive experience! More

Fair Price from the Start Beaverton Honda was the second dealership we interacted with looking for a used 2015 Mazda CX5. Granted, this vehicle was a trade-in so they may have Beaverton Honda was the second dealership we interacted with looking for a used 2015 Mazda CX5. Granted, this vehicle was a trade-in so they may have been trying to get it off their hands, they offered us a fair price right off the bat. We were secured a price guarantee and after researching other dealerships deals I found Beaverton Honda to offer the best deal. Not only this, but there was no haggling nor coercion when I started asking about pricing/financing options. The consultant I worked with was named Robert Soto, and he was professional and friendly. He seemed mildly inexperienced, however he had a network of support to ensure my experience was positive. Robert was honest and helpful, helping my wife and I connect with an insurance broker on a whims notice as well as helping us sort out complicated issues we had coming into the dealership (coming out of college and transfering titles on vehicles made our transactions confusing). Freddie Ortega also assisted us in some of our higher level interactions with the finance team and management. He was friendly and had a fun personality, I enjoyed working with him as well. This dealership made me feel at home. I highly recommend this dealership and am looking forward to my interactions with them in the future!!! More

Super Star = Corey Faltyn Corey Faltyn was personable and so very helpful. He made the process of buying a car quick and painless. He was informative and the consummate prof Corey Faltyn was personable and so very helpful. He made the process of buying a car quick and painless. He was informative and the consummate professional! Thanks Corey - we will definitely recommend you (and Beaverton Honda) to all of our friends and family. More

First brand new vehicle purchase. After having a new car itch, and waiting for the 2017 Civic Si to be released, I finally found one I liked! I gave Pete Young a call went in early After having a new car itch, and waiting for the 2017 Civic Si to be released, I finally found one I liked! I gave Pete Young a call went in early to secure a Pearl White Sedan, it was a long and worthwhile wait (car was still being built when it showed up in Bob Lanphere's inbound inventory.) I got the call, it had finally arrived and couldn't have been happier. Pete and I sat down one on one, signed papers, added some accessories to the car deal and handed over the money I had to put down along with my trade. The experience was easy, and very painless, told them what I wanted to got with the car and what I ideally wanted to pay each month. I was in and out of there in a very short amount of time and Pete even walked me through the vehicle features before my departure. I look forward to potential future purchases and experiences with this dealership! More

Doing a little extra to ensure customer satisfaction. Recently purchased a 2017 Goldwing from here. Friendly staff ensured the process went smooth. Then I come back to try finding out why my mic and heads Recently purchased a 2017 Goldwing from here. Friendly staff ensured the process went smooth. Then I come back to try finding out why my mic and headsets did not work properly. These guys trouble shot the system and found problems in the helmets mics. Thank you for going beyond and making us very satisfied about our experience here. More