Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
3,358 Reviews
The Penkhus Motor Company that you see today had its humble beginning back in 1951 when Robert N. Penkhus moved his young family from Ames, Iowa, and opened a small used car operation in Colorado Springs. New cars were added to the operation on Pikes Peak Avenue in 1957 when the Company became one of the ten dealers in the United States to obtain a Volvo Franchise. In 1972 the Volvo Franchise was moved to a fledgling area of Colorado Springs called Motor City.
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,358 reviews
November 20, 2019
Pleased with my service experience I don't have twenty five words to say to you about this experience and I don't think you should make this a mandatory part of your review process. I don't have twenty five words to say to you about this experience and I don't think you should make this a mandatory part of your review process. More
by BARBIESCHOUWEILER
Verified CustomerEmployees Worked With
Dan Prange, Marc Skinner
Helpful November 19, 2019
Excellent Service I would like to thank Joey and Jeff as well as all who were involved in servicing my vehicle. I appreciate the ease of having a rental on the spot, co I would like to thank Joey and Jeff as well as all who were involved in servicing my vehicle. I appreciate the ease of having a rental on the spot, consistent communication, and teamwork with my insurance provider. You've got an exquisite team. -Juan More
by Ju@n Carlos
Employees Worked With
Jeff (I don't know last name), Joey Culbertson
November 19, 2019
Friendly, quick service. The service team was able to fit me in immediately for both a flat tire and a routine service visit. I really appreciated that they called me an Uber The service team was able to fit me in immediately for both a flat tire and a routine service visit. I really appreciated that they called me an Uber ride to work. It saved me a lot of time vs. waiting for the shuttle.. More
by KEVIN.REPLINGER
Employees Worked With
James Taylor, Joey Culbertson
November 18, 2019
Chris, my service advisor is great! He kept us informed on the damages, required parts and service needed, and the estimated cost of repair to my Volvo XC90 during the last ice/snowstorm He kept us informed on the damages, required parts and service needed, and the estimated cost of repair to my Volvo XC90 during the last ice/snowstorm. Chris was able to get me a loaner car while my repairs were made. Chris explained everything I needed to know about the loaner car before I left the dealership. It was wonderful to drive a 2020 Volvo while my car was being repaired. I know what my next car will be based on the loaner. Everyone is very polite and professional. More
by DEBORAH.CASEY
Employees Worked With
Chris Sherban
November 17, 2019
A great experience Great people doing great work. Received the car back cleaner then drop it off. I received text message updates on the progress of the work. Great people doing great work. Received the car back cleaner then drop it off. I received text message updates on the progress of the work. More
by dbsoccerplayer12
Employees Worked With
Marc Skinner
November 16, 2019
Changed my mind about dealership experience! I had an amazing experience buying my car from Penkhus. I was nervous going in because of past experiences with overly pushy salespeople and and gener I had an amazing experience buying my car from Penkhus. I was nervous going in because of past experiences with overly pushy salespeople and and generally unpleasant encounters. At Penkhus we found a salesman who went above and beyond for us by working with our schedules, giving us space to get to know the vehicle, and answering all of our questions. He even stayed late to accommodate our needs and spent the extra time and energy to customize my car settings and teach me all of the ins and outs of my new Volvo. Not to mention he worked hard to get us a great deal. Highly recommend!! More
by TESSOPERRAN
November 15, 2019
Excellent and informative Great service. Friendly and professional. Appreciated how I was treated. Service mechanics were knowledgeable and took the time to point out existing Great service. Friendly and professional. Appreciated how I was treated. Service mechanics were knowledgeable and took the time to point out existing and potential issues with my vehicle. I would recommend to anyone who needs work performed on their vehicles. More
by CO_GLESSNER
Employees Worked With
Marc Skinner
November 15, 2019
Great first visit Extremely friendly and very attentive. Made sure that I was informed of everything that was happening with my car. I feel I can trust this dealership. Extremely friendly and very attentive. Made sure that I was informed of everything that was happening with my car. I feel I can trust this dealership. More
by Ray.martinez
Employees Worked With
Fabian Vigil
November 14, 2019
Setvice checkup Dan was very friendly and knowledgable about my service history. He also listened to me and captured my concetns. We also layed out a plan for my ne Dan was very friendly and knowledgable about my service history. He also listened to me and captured my concetns. We also layed out a plan for my next visit and the items that need to be addressed. More
by HONEYLEE
Employees Worked With
Dan Prange
November 14, 2019
Great service Awesome work and service. Very helpful and friendly. Definitely service oriented. Best mechanic in the world. How can you go wrong. Won't go anywhere Awesome work and service. Very helpful and friendly. Definitely service oriented. Best mechanic in the world. How can you go wrong. Won't go anywhere else! More
by alexandramckellar
Employees Worked With
Chris Sherban
