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Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
3,358 Reviews
The Penkhus Motor Company that you see today had its humble beginning back in 1951 when Robert N. Penkhus moved his young family from Ames, Iowa, and opened a small used car operation in Colorado Springs. New cars were added to the operation on Pikes Peak Avenue in 1957 when the Company became one of the ten dealers in the United States to obtain a Volvo Franchise. In 1972 the Volvo Franchise was moved to a fledgling area of Colorado Springs called Motor City.
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,358 reviews
August 23, 2019
Recall service Needed a recall preformed on my 2019 and a problem with the climate control. The service did a second recall as well and did their best to find the pr Needed a recall preformed on my 2019 and a problem with the climate control. The service did a second recall as well and did their best to find the problem I had described. Service was fast and the staff were friendly and very helpful. I cannot say enough good thing about them, and I will be taking the car to them for all it service needs. More
by Josephj60
Verified CustomerEmployees Worked With
Joey Culbertson
Helpful August 22, 2019
Excellent customer service! This was my first time getting my VW serviced at this dealer. I have to say this place is truly exceptional. Everyone was very friendly. There waiting This was my first time getting my VW serviced at this dealer. I have to say this place is truly exceptional. Everyone was very friendly. There waiting area is super nice and they had lots of complimentary drinks and snacks. I will definitely be coming back here for my future service visits. More
by patrick.larochelle
Employees Worked With
Megan Jung, Tyler Lane, Marc Skinner
August 22, 2019
Fixed the problem My favorite aspect of the service was having a loaner car, particularly since it was going to take more than one day. Having that loaner car every ti My favorite aspect of the service was having a loaner car, particularly since it was going to take more than one day. Having that loaner car every time I come in for service is a major reason I have purchased three Volvos from this dealership in the past 10 years More
by PORATG
Employees Worked With
Chris Sherban
August 22, 2019
Customer service and service center I love this place I have been around in the Colorado Springs area for 30 years and used several dealerships, these guys are phenomenal they always tak I love this place I have been around in the Colorado Springs area for 30 years and used several dealerships, these guys are phenomenal they always take really good care of me and I have had no problems. More
by ANNA.HAGNEY
Employees Worked With
Chris Sherban
August 22, 2019
MX-5 service I made an appointment online and the service coordinator was ready when I arrived. All work was completed on time and courteously. They even did a rec I made an appointment online and the service coordinator was ready when I arrived. All work was completed on time and courteously. They even did a recall I was not aware of until I arrived. Will continue to use them for my service needs More
by CS Miata
Employees Worked With
Joey Culbertson
August 21, 2019
Excellence In Service Joey in Mazda was very supportive and polite in helping me get everything squared out for a repair. His diligence and communication made my experience Joey in Mazda was very supportive and polite in helping me get everything squared out for a repair. His diligence and communication made my experience easier. In addition, your personnel openly greeted me no matter what their department. I encourage you leaders to continue to value these colleagues through word and action. More
by Ju@n Carlos
Employees Worked With
James Taylor, Joey Culbertson
August 20, 2019
Car buffing job Jordan did a great job with the sale of the vehicle and catching the swirls in the paint. The service department did an awesome job cleaning up the ve Jordan did a great job with the sale of the vehicle and catching the swirls in the paint. The service department did an awesome job cleaning up the vehicle and making it look like it should. More
by OAC3387
August 19, 2019
Service The oil was changed and my tires rotated. My car was taken in quickly and returned to me quickly so I did not have a long wait. It was a pleasant expe The oil was changed and my tires rotated. My car was taken in quickly and returned to me quickly so I did not have a long wait. It was a pleasant experience. More
by WEBERL731
Employees Worked With
Joey Culbertson
August 15, 2019
Recall and an oil change. 10/10 recommendation. Marc stayed until 7 pm waiting for me to pick up my car. He was very helpful also funny. Unfortunately I didn’t get everyone’s n 10/10 recommendation. Marc stayed until 7 pm waiting for me to pick up my car. He was very helpful also funny. Unfortunately I didn’t get everyone’s name but the whole service crew was very helpful since I got there! More
by ADRIANAGUZMAN48
Employees Worked With
Marc Skinner
August 15, 2019
Great Customer service! Marc did a terrific job in getting my vehicle hooked up and getting me a ride to work. Very easy to work with and exceeded expectations. Marc did a terrific job in getting my vehicle hooked up and getting me a ride to work. Very easy to work with and exceeded expectations. More
by papapolston86
Employees Worked With
Shea, Marc Skinner
