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Bob Rohrman Schaumburg Kia

Schaumburg, IL

Overview
Employees
Reviews
Vehicles
4.5
2,835 Reviews
Although Rohrman Auto Group has grown to become one of the largest of its kind, our roots are still here in Illinois, and we remain family-operated with numerous generations leading the company. You get to take advantage of the tremendous buying power we have to ensure you get new and used vehicles at great prices, plus our fantastic reputation with a wide range of lenders and financing agencies. But at the same time, you know that you are working with people who love the Schaumburg area and who will treat you like one of our neighbors, because that is what you are. That is a combination that provides you with an unbeatable experience; visit us at Schaumburg Kia to enjoy this for yourself today and discover a better way to buy a car.
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750 E Golf Rd

Schaumburg, IL

60173

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Showing 2,835 reviews

December 28, 2022

It was pretty good. But it took much longer than reported. That caused difficulties for me. More

by Stalekracka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Basurto
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Dec 28, 2022 -

Bob Rohrman Schaumburg Kia responded

Thanks for sharing your thoughts about your experience with Schaumburg Kia. We appreciate your business and hope to see you again soon!

December 27, 2022

People were great there. Didn’t take as long as they said either. Good experience. More

by Porters1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MarK Robles
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Dec 28, 2022 -

Bob Rohrman Schaumburg Kia responded

We’re glad we could deliver a 5-star experience! Thank you for working with us here at Bob Rohrman Schaumburg Kia.

December 27, 2022

Poor customer service and many issues with brand new car. Our car was kept for over a month and we were the ones who had to call for updates. We were also being transferred to people who were never at their More

by Xyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaac Basurto
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Dec 31, 2022 -

Bob Rohrman Schaumburg Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 27, 2022

Very helpful, attentive, easy to work with fast service as I needed to get home More

by MCCORD.CLAIRE
Recommend Dealer
Yes
Employees Worked With
Anthony Longobardi, Aldo Rodriquez
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Dec 27, 2022 -

Bob Rohrman Schaumburg Kia responded

Thank you so much for your excellent review, Claire! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Schaumburg Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

December 27, 2022

Super Professional! !! Mark Robles will get my car repair needs exclusively from here on out. More

by victorshollenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
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Dec 27, 2022 -

Bob Rohrman Schaumburg Kia responded

Thank you for this great review of Bob Rohrman Schaumburg Kia, Victor! Mark and the team are glad to have your loyal business.

December 27, 2022

Very good customer service and was on time. The representative was very polite and helpful. Would recommend them to family members and friends. More

by ANGEL.FUENTES06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Dec 27, 2022 -

Bob Rohrman Schaumburg Kia responded

We’re delighted to get your 5-star review, Angel. Thanks for working with us here at Bob Rohrman Schaumburg Kia.

December 27, 2022

Christian did a great job of explaining recall work, estimating completion time and making sure the process went smoothly overall. More

by LGKUHNJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Dec 27, 2022 -

Bob Rohrman Schaumburg Kia responded

Thanks for this great review of Bob Rohrman Schaumburg Kia. Christian and the team are glad to have your trust in our business.

December 27, 2022

Steve Heinze is a great sales man he helped myself and my wife get the two new cars we were looking for for a good price. More

by JAMIEFARRINGTON74
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
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Dec 27, 2022 -

Bob Rohrman Schaumburg Kia responded

Jamie, it's great to see your five-star review for Bob Rohrman Schaumburg Kia! Thank you for trusting Steve with your business. Our team wishes you and your wife many safe miles in your new vehicles. Congrats!

December 27, 2022

Excellent service and very friendly atmosphere. Work on my Sorento started even before scheduled time and same happened to Sportage. Overall, I spent less time than planned and more work was done o More

by ANDRZEJGRUDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fil Principato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Castillo, Aldo Rodriquez
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Dec 27, 2022 -

Bob Rohrman Schaumburg Kia responded

We are thrilled that we exceeded your expectations and gave you a five-star experience! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your support on our page. Drive safely until we see you again!

December 27, 2022

Great selection of cars and trim levels, helpful service - explained features and financing, all resulted in two very pleased customers! More

by MROCK239
Recommend Dealer
Yes
Employees Worked With
Kamarie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Longobardi
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Dec 27, 2022 -

Bob Rohrman Schaumburg Kia responded

Thank you for sharing this feedback! It was our pleasure to welcome you to Bob Rohrman Schaumburg Kia and we hope to see you again down the road. Drive safely!

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