Bob Rohrman Schaumburg Kia

They altered my contract without my approval or knowledge. Changing a contract without the approval of all parties is ILLEGAL. (Alter a Contract's Terms Before or After Signing It. https://www.l knowledge. Changing a contract without the approval of all parties is ILLEGAL. (Alter a Contract's Terms Before or After Signing It. https://www.lawyers.com/legal-info/business-law/business-law-basics/contract-modification.html). They made a fake receipt to hide the illegal changes on the original, forged my signature, slandered my name to BBB & Atty General. When I asked why I didn't see the things I'd negotiated for they wanted to call the police. I called for them. The police refused to come because they said "you did nothing wrong". I simply asked a question. They refuse to correct the altered documents (written in pencil after typing) or reimburse me for a second, extra plate fee which is even larger than the original plate fee. I have 7 witnesses to Manager Ricky Perez reducing the price by $1824. They all agreed simultaneously & unanimously. I was told the reduction was on the receipt but that was a lie. Mr. Perez went back on his word. I have hard copy original documents with his handwriting & his forgery of my signature wasn't very good. By these figures he insists on continuing to cheat me out of $2,299.00 I negotiated for but was not given. I've got my documents and copies of his which I'd be happy to show in court. More

This is the second time I have worked with Tiffany. I returned to Schaumburg Kia because of her. She is trustworthy and helpful. There was confusion about my paperwork, which she resolved in my favor I returned to Schaumburg Kia because of her. She is trustworthy and helpful. There was confusion about my paperwork, which she resolved in my favor with no questions asked. I highly recommend her. More

Very easy and friendly team to work with. They made my new car purchasing experience pleasurable. Steve is very knowledgeable and friendly to work with. Definitely recommend this dealership. They made my new car purchasing experience pleasurable. Steve is very knowledgeable and friendly to work with. Definitely recommend this dealership. More

Muy satisfecho con mi compra. Excelente servicio. Muy profesional y me ciento muy contento gracias Excelente servicio. Muy profesional y me ciento muy contento gracias More

They’re always willing to help me in anything I need & great customer service & people! great customer service & people! More

Everything was quick and smooth and it even saved me a stop at the carwash stop at the carwash More

Best salesman on golf road! I shopped at every dealership I could find and Bill was by far the most friendly and accommodating salesman I had the pleasure of working with. What I shopped at every dealership I could find and Bill was by far the most friendly and accommodating salesman I had the pleasure of working with. What I liked best about my experience was that he was extremely knowledgeable and didn’t push just to make a sale. He actually tried to help me find the best car for my family. More

Having issues with parts that were replaced only 3 years ago and now they are telling me these same parts need to be replaced again. Original parts lasted 7 years but replacement parts only last 3? Reply to ago and now they are telling me these same parts need to be replaced again. Original parts lasted 7 years but replacement parts only last 3? Reply to text messages from service dept but never get a text back. Now KIA America is trying to deal with dealership but I don't have high hopes for any resolution. More