Schaumburg Kia - Service Center

I always get in at my prearranged time, and everything is explained to me in detail. I am updated as to the progress on my vehicle, while I’m waiting too! Any question I ask is answered in a polite and profe explained to me in detail. I am updated as to the progress on my vehicle, while I’m waiting too! Any question I ask is answered in a polite and professional manner/ More

Good guys , high volume of work going on. Nice waiting area , good seats and charging areas Nice waiting area , good seats and charging areas More

Patient, easy to communicate, no hidden cost and good cost explanation, customer get taken of cost explanation, customer get taken of More

Took alittle longer than I would like and forgot the carwash.Other than that, it was fine carwash.Other than that, it was fine More

The dealership is dated and the dealership is small. The employees there though are excellent. Service Center is very good and I trust them with my vehicle. Overall, nothing but great experiences everyt The employees there though are excellent. Service Center is very good and I trust them with my vehicle. Overall, nothing but great experiences everytime with this dealership l! More

Always great service and great at keeping me informed! I truly appreciate the hard work and answering any questions I have. I truly appreciate the hard work and answering any questions I have. More

Looking forward to your new location - building has much to be desired. Service team did great - car was done under the time allowed and not a penny over quote! to be desired. Service team did great - car was done under the time allowed and not a penny over quote! More

Steve was great. He made my experience painless. Great guy and very detailed. Very thorough and helpful. He made my experience painless. Great guy and very detailed. Very thorough and helpful. More

Overall poor service. Dealership did not carefully inspect car-didn’t notice that seller had switched the charging cord for EV from another car. Requested to charge full Dealership did not carefully inspect car-didn’t notice that seller had switched the charging cord for EV from another car. Requested to charge fully for long drive home and arrived to find it only partially charged. As I’m leaving dealership with car purchased and ask for second set of keys I’m informed that they cannot locate. On a 70k purchase this is not acceptable. Reached out to associate and ultimately manager Perez but he refused to cover the cost of a second key. More

Quick & efficient service. Another great service they drove me to Woodfield and then picked me up once my car was ready. It was so convenient. Another great service they drove me to Woodfield and then picked me up once my car was ready. It was so convenient. More